ServiceNow Configuration Architect

Black Financial Consult; Poland; Remote; PLN 110,000 - 150,000; Full time

Job summary

Black Financial Consult in Poland is looking for a Configuration Analyst to configure and maintain enterprise systems, primarily ServiceNow. Responsibilities include translating business requirements into system configurations, maintaining documentation, and troubleshooting issues.

The ideal candidate will have 3–6 years of experience in ServiceNow configuration, a strong understanding of ITSM processes, and excellent analytical and problem-solving skills.

Qualifications

• 3–6 years of experience in ServiceNow configuration or similar enterprise platform roles.
• Strong understanding of system configuration principles and ITSM processes.
• Experience working in agile or structured delivery environments.

Responsibilities

• Configure and maintain ServiceNow modules, workflows, forms, and business rules.
• Translate business requirements into system configurations.
• Support setup and optimization of platform configurations across environments.

Skills

ServiceNow configuration (ITSM or related modules)

Workflow and process configuration

Analytical skills

Problem-solving skills

Job description

Black Financial Consult in Poland is looking for a Configuration Analyst to configure and maintain enterprise systems, primarily ServiceNow. Responsibilities include translating business requirements into system configurations, maintaining documentation, and troubleshooting issues.

The ideal candidate will have 3–6 years of experience in ServiceNow configuration, a strong understanding of ITSM processes, and excellent analytical and problem-solving skills.