ServiceNow Architect: Build Scalable ITSM & HRSD Solutions

Sii Poland; Piła; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking a Senior ServiceNow Architect to design, implement and evolve scalable ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, SecOps and SPM for clients across Europe and the US. You will work with stakeholders to define architecture, guide multi-module deployments, and contribute to technical offers and project estimations.

The role requires strong ITIL knowledge, PMP/PRINCE2/Agile familiarity and residing in Poland; we offer a diverse, collaborative environment with internal

Qualifications

• Minimum 5 years of experience in ServiceNow implementations and at least 2 years in a ServiceNow Architect role.
• Very good understanding of ServiceNow platform architecture and products.
• Hands-on experience with at least three different ServiceNow modules.
• Experience in consulting on ITSM tools implementation.
• Knowledge of other ITSM/BPM tools and ITIL principles.
• Fluency in English (written and spoken) and strong communication skills.
• Residing in Poland is required.

Responsibilities

• Designing and implementing solutions on the ServiceNow platform tailored to client needs.
• Supporting the creation of technical offers and project estimations.
• Defining optimal technological and architectural solutions.
• Identifying, predicting, and reporting technical risks in projects.
• Preparing documentation and presentations, including functional designs and integration documentation.
• Collaborating with stakeholders to deliver effective and scalable solutions.
• Supporting the definition and development of ServiceNow's service strategy.

Skills

ServiceNow architecture

Stakeholder collaboration

English fluency

Communication skills

Analytical skills

Presentation skills

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow HRSD

ServiceNow SecOps

Job description

Sii Poland is seeking a Senior ServiceNow Architect to design, implement and evolve scalable ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, SecOps and SPM for clients across Europe and the US. You will work with stakeholders to define architecture, guide multi-module deployments, and contribute to technical offers and project estimations.

The role requires strong ITIL knowledge, PMP/PRINCE2/Agile familiarity and residing in Poland; we offer a diverse, collaborative environment with internal