Senior ServiceNow Architect - ITSM & Platform Innovation

Sii Poland; Wrocław; On-site; PLN 190,000 - 270,000; Full time

Benefits offered by this job

Great Place to Work

Profit sharing

Medical care

Centre of internal trainings

Job summary

Sii Poland is seeking an experienced ServiceNow Architect to join the ServiceNow Competency Center and deliver scalable, multi-module solutions for clients across Europe and the United States.

You will design architectures, support offers and estimations, and coordinate with stakeholders to ensure successful ITSM/ITOM deployments while maintaining high standards of documentation and risk management.

Qualifications

• Minimum 5 years of experience in ServiceNow implementations.
• At least 2 years in a ServiceNow Architect role.
• Strong understanding of ServiceNow platform architecture and products.
• Hands-on experience with at least three ServiceNow modules.
• Experience in ITSM tools implementation consulting.
• Knowledge of other ITSM/BPM tools.
• Familiarity with PMP, PRINCE2, or Agile.
• Solid ITIL knowledge.
• Fluent English (written and spoken).
• Excellent communication with technical and non-technical stakeholders.

Responsibilities

• Designing and implementing solutions on the ServiceNow platform tailored to client needs.
• Supporting the creation of technical offers and project estimations.
• Defining optimal technological and architectural solutions.
• Identifying, predicting, and reporting technical risks in projects.
• Preparing documentation and presentations, including functional designs, technical specifications, and integration documentation.
• Collaborating with stakeholders to deliver effective and scalable solutions.
• Supporting the definition and development of ServiceNow's service strategy.

Skills

ServiceNow Architect

Stakeholder communication

ITIL

Analytical skills

Agile/PM methods

Tools

ServiceNow modules

Job description

Sii Poland is seeking an experienced ServiceNow Architect to join the ServiceNow Competency Center and deliver scalable, multi-module solutions for clients across Europe and the United States.

You will design architectures, support offers and estimations, and coordinate with stakeholders to ensure successful ITSM/ITOM deployments while maintaining high standards of documentation and risk management.