HELPDESK with SERBIAN

PMSolutions; Kraków; Remote; PLN 30,000 - 120,000; Full time

Job summary

A leading company is seeking a Helpdesk professional fluent in Serbian for a remote role. You will be responsible for providing technical support, ensuring customer satisfaction, and assisting with training. The position offers a competitive salary, intensive training, and premium healthcare benefits.

Benefits

Premium private medical healthcare

Attractive language bonus

Intensive training

Up to 4 extra days of paid holidays per year

Responsibilities

• Provide technical support and troubleshooting to end users.
• Follow up on closed service requests for customer satisfaction.
• Assist in training new and current employees.

Skills

Fluent Serbian

Strong command of English

Eager to learn new technologies

Job description

HELPDESK with SERBIAN
Cracow – REMOTE JOB !

FOR OUR CLIENT WE ARE LOOKING FOR SERBIAN SPEAKER


Responsibilities
Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.

Follow-up on closed service requests to insure customer satisfaction
Assist in training initiatives to new and current employees

Qualification / Profile
Fluent Serbian C1
Strong command of English min B2
Eager to learn new technologies

Our offer
Full time job, stability of employment and ability to work 100% from home
Competitive salary package with attractive language bonus
Intensive training

Premium private medical healthcare, which includes dental care and insurance policy for international travel
And up to 4 extra days of paid holidays per year!


PLEASE SEND TO US YOUR CV
[e-mail]
HelpDesk Serbian

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European Parliament and of the Council of 27 April 2016 on the
protection of natural persons with regard to the processing of personal
data and on the free movement of such data, and repealing Directive
95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I
agree to have my personal data proceeded for the purposes of current and
future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC