SERBIAN SPEAKER REMOTE (Poland)

PMSolutions; Polska; Remote; PLN 78,000 - 112,000; Full time

Benefits offered by this job

Remote work

Language bonus

Medical insurance

ITIL training and career paths

Job summary

PMSolutions is seeking a Serbian-speaking IT support specialist to provide technical assistance to end users in a fully remote Poland-based role. You will log requests, troubleshoot issues, and maintain clear problem descriptions while collaborating with international teams.

The position offers full-time employment, an attractive language bonus, comprehensive training, ITIL-based career paths, and a flexible benefits package.

Qualifications

• Fluent in Serbian and comfortable using English in a professional setting.
• Experience with IT support or customer service is a plus.

Responsibilities

• Provide technical support and troubleshooting to end users.
• Log service requests in the tracking system and document details of issues.
• Record problem descriptions and error messages for efficient resolution.

Skills

Serbian language

English language

Job description

SERBIAN SPEAKER

REMOTE (Poland)

Responsibilities:

• Provide technical support and troubleshooting services to end users who need assistance
• Log all service requests into the company service call tracking system
• Record the problem description, including specific error messages and/or symptoms

Qualification / Profile

• Fluent SERBIAN
• Strong command of English

Our offer

• Full time job, stability of employment and ability to work 100% from home
• Competitive salary package with attractive language bonus
• Intensive training
• Clearly defined ITIL-based career paths, with transparent criteria
• Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
• Premium private medical healthcare, which includes dental care and insurance policy for international travel
• And up to 4 extra days of paid holidays per year!