TECHNICAL SUPPORT with ITALIAN

PMSolutions; Warszawa; On-site; PLN 59,918 - 71,769; Full time

Benefits offered by this job

Fully paid training

Excellent relocation package

Monthly bonuses

Multisport card

Accommodation support

Job summary

A leading company is seeking an ITALIAN Technical Support Advisor for a full-time role in Bulgaria. This position involves diagnosing and resolving customer technical issues in an international environment, offering fully paid training and excellent relocation assistance. Candidates must have excellent communication skills in ITALIAN and a good command of English.

Qualifications

• Skills in diagnosing customer technical issues.
• Experience with troubleshooting techniques.
• Must have written and spoken ITALIAN at C1 level.

Responsibilities

• Assist customers by diagnosing problems and providing resolutions.
• Use troubleshooting techniques to identify defective products.
• Advise customers within procedural guidelines.

Skills

Excellent communication in ITALIAN

Good command of English

Job description

TECHNICAL SUPPORT with ITALIAN

Workplace: Sofia/Bulgaria
Full Time job contract


As a ITALIAN Technical Support Advisor you will:

work on simple or complex customer technical issues
assist customers by diagnosing problems through probing and investigating causes and provide/recommend resolutions for technical and service issues
advise customers within procedural guidelines to ensure a complete solution to their technical or service questions
use troubleshooting techniques and toolsto identify products that are defective and follow guidelines in issuing service calls/contacts

We are looking for:

Excellent communication skills in ITALIAN language both written and spoken - C1
Good command of English - B2


We offer:

2500 BGN gross (5900pln)
Fully paid training
Excellent relocation package and relocation assistance!
Salary and monthly bonuses
Multisport card


Accommodation - we will cover 1 flight ticket (or any other mean of transport up to 300 EUR)
and 2 weeks of hotel accommodation until employee rents his/her own apartment.

We provide contact to rental agents who help finding appropriate accommodation.


Please send your CV in English to email: [e-mail]

with the note ITALIAN– Job in Bulgaria


We reserve the right to answer only selected applications.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC
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