Senior ServiceNow Platform Architect: Enterprise Growth

Sii Poland; Katowice; On-site; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Open management

Job summary

Sii Poland is seeking an experienced architecture leader to define the future direction of a large-scale enterprise service platform ecosystem within a highly regulated international healthcare context.

You will drive architectural standards, roadmaps, governance, automation frameworks, and platform scalability while aligning with security, compliance and business goals. Collaborate across technology and business teams to influence critical architectural decisions.

Qualifications

• Minimum 8 years of hands-on ServiceNow experience in architecture/ governance.
• Proven track record designing large enterprise platform ecosystems.
• Deep knowledge of ServiceNow architecture, CMDB, Discovery, Service Mapping.
• Experience defining standards, debt management, and platform evolution.
• Familiar with AI-enabled services and regulated environments (GxP).
• Fluent English; degree in CS/IS/Engineering.

Responsibilities

• Define and maintain target architecture, technology roadmap, design principles, and architectural standards for a complex enterprise platform landscape.
• Act as senior technical authority for solution design decisions, governance, and exception management.
• Establish best practices for service modeling, configuration management, data governance, and platform data relationships.
• Design reusable patterns for integrations, workflow automation, API connectivity, and AI-enabled digital services.
• Drive governance for user-facing service experiences, self-service capabilities, knowledge solutions, and intelligent virtual assistance.
• Ensure platform reliability, security, scalability, maintainability, and long-term sustainability while coaching engineering teams and stakeholders.

Skills

ServiceNow

Architecture leadership

CMDB

Service Mapping

Workflow automation

Security governance

AI-enabled services

GxP compliance

English fluency

Education

University degree in Computer Science

Engineering degree

Job description

Sii Poland is seeking an experienced architecture leader to define the future direction of a large-scale enterprise service platform ecosystem within a highly regulated international healthcare context.

You will drive architectural standards, roadmaps, governance, automation frameworks, and platform scalability while aligning with security, compliance and business goals. Collaborate across technology and business teams to influence critical architectural decisions.