Senior ServiceNow Developer – Public Sector, Warsaw

QNR Group; Warszawa; Hybrid; PLN 120,000 - 170,000; Full time

Job summary

Quality and Reliability (QnR) seeks a skilled ServiceNow Developer for a Warsaw-based project with a public-sector client. You will join an established ServiceNow team, delivering custom configurations, scripts, workflows and integrations, while maintaining the platform and coding standards.

The ideal candidate has 5+ years IT experience, 2+ years in ServiceNow development, and holds CAD/CSA certifications. Strong DevOps, REST/LDAP integration, and English at B2 level are required.

Qualifications

• At least 5 years of IT experience.
• At least 2 years in ServiceNow Developer role.
• Certified CAD and CSA or equivalent.
• Hands-on experience building apps and workflows on ServiceNow.
• DevOps experience on ServiceNow and upgrades management.
• REST, Web Services, SSO, LDAP integrations.
• English level B2 CEFR or higher.

Responsibilities

• Build and ship configurations, customisations and scoped apps on ServiceNow.
• Write platform code (JavaScript/GlideScript, business rules, client/server scripts).
• Integrate ServiceNow with surrounding systems (REST, SOAP, SSO, LDAP).
• Maintain the platform end-to-end and the MariaDB database.
• Apply ServiceNow upgrades and patches without breaking customisations.
• Investigate incidents, fix bugs, and review code to keep quality high.
• Produce technical documentation, SOPs and knowledge base articles.

Skills

ServiceNow

JavaScript

GlideScript

REST

LDAP

SSO

CI/CD

Incident management

English proficiency (B2)

Tools

MariaDB

Web Services

Integration

Job description

Quality and Reliability (QnR) seeks a skilled ServiceNow Developer for a Warsaw-based project with a public-sector client. You will join an established ServiceNow team, delivering custom configurations, scripts, workflows and integrations, while maintaining the platform and coding standards.

The ideal candidate has 5+ years IT experience, 2+ years in ServiceNow development, and holds CAD/CSA certifications. Strong DevOps, REST/LDAP integration, and English at B2 level are required.