Senior Salesforce Agentforce Engineer: AI-Driven Cloud

Avenga

Poland

Remote

PLN 180,000 - 290,000

Full time

2 days ago

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Job summary

Avenga is seeking a Senior Salesforce Agentforce Engineer to join a US tech/entertainment project delivering AI-powered Salesforce solutions across Sales Cloud and Service Cloud. You will design and implement intelligent agents, automate workflows, and improve operational efficiency.

Role combines hands-on Salesforce development with Agentforce implementation, Data Cloud integration, and technical solution design.

Qualifications

7+ years of professional IT experience with Salesforce development.
At least 6 months of hands-on commercial Agentforce implementation.
Proficiency in Apex, LWC, Flows, SOQL, and Salesforce security model.
Experience with Salesforce deployments, CI/CD, and Salesforce DX.
Strong knowledge of Sales Cloud and Service Cloud.
Experience with Data Cloud (Data 360) data modeling, unification, activation.
REST/SOAP API integrations and middleware exposure.
Understanding of agentic AI concepts, agent configuration, actions, and guardrails.
Salesforce Certified Agentforce Specialist and Data 360 Consultant certifications.
Excellent communication and collaboration with technical and business stakeholders.
Upper-Intermediate or higher English proficiency.

Responsibilities

Design, develop, and deploy AI agents using Salesforce Agentforce and define topics, actions, instructions, and guardrails.
Extend and optimize Sales Cloud and Service Cloud to support AI-driven processes.
Integrate Agentforce with external systems via APIs, MCP, and headless architectures.
Utilize Data Cloud for data modeling, unification, activation, and grounding AI data.
Develop Salesforce solutions using Apex, LWC, Flows, and integration tech.
Build REST/SOAP and event-driven integrations and ensure reliability.
Test, monitor, and troubleshoot AI agent performance and quality.
Participate in code reviews and promote engineering best practices.
Collaborate with international teams to translate requirements into solutions.