Senior Salesforce Agentforce Engineer Poland ·

Avenga; Poland; Remote; PLN 180.000 - 290.000; Vollzeit

Zusammenfassung

Avenga is seeking a Senior Salesforce Agentforce Engineer to join a US tech/entertainment project delivering AI-powered Salesforce solutions across Sales Cloud and Service Cloud. You will design and implement intelligent agents, automate workflows, and improve operational efficiency.

Role combines hands-on Salesforce development with Agentforce implementation, Data Cloud integration, and technical solution design.

Qualifikationen

• 7+ years of professional IT experience with Salesforce development.
• At least 6 months of hands-on commercial Agentforce implementation.
• Proficiency in Apex, LWC, Flows, SOQL, and Salesforce security model.
• Experience with Salesforce deployments, CI/CD, and Salesforce DX.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience with Data Cloud (Data 360) data modeling, unification, activation.
• REST/SOAP API integrations and middleware exposure.
• Understanding of agentic AI concepts, agent configuration, actions, and guardrails.
• Salesforce Certified Agentforce Specialist and Data 360 Consultant certifications.
• Excellent communication and collaboration with technical and business stakeholders.
• Upper-Intermediate or higher English proficiency.

Aufgaben

• Design, develop, and deploy AI agents using Salesforce Agentforce and define topics, actions, instructions, and guardrails.
• Extend and optimize Sales Cloud and Service Cloud to support AI-driven processes.
• Integrate Agentforce with external systems via APIs, MCP, and headless architectures.
• Utilize Data Cloud for data modeling, unification, activation, and grounding AI data.
• Develop Salesforce solutions using Apex, LWC, Flows, and integration tech.
• Build REST/SOAP and event-driven integrations and ensure reliability.
• Test, monitor, and troubleshoot AI agent performance and quality.
• Participate in code reviews and promote engineering best practices.
• Collaborate with international teams to translate requirements into solutions.

Kenntnisse

Salesforce development

Agentforce

Apex

LWC

Flows

SOQL

Sales Cloud

Service Cloud

Data Cloud (Data 360)

REST/SOAP APIs

CI/CD

Salesforce DX

Data modeling

Security model

English

Jobbeschreibung

Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets.

We are looking for an experienced Senior Salesforce Agentforce Engineer to join a project for a leading US technology and entertainment company operating a large-scale TV streaming ecosystem.

You will help drive the adoption of AI-powered solutions across Salesforce Sales Cloud and Service Cloud, designing and implementing intelligent agents that enhance business processes, automate workflows, and improve operational efficiency.

The role combines hands-on Salesforce development with Agentforce implementation, Data Cloud integration, and technical solution design. You will work closely with international business and technical teams, contributing to the development of scalable, secure, and reliable Salesforce solutions.

Core skills you’ll bring

• 7+ years of professional IT experience, with a strong background in Salesforce development.
• At least 6 months of hands-on commercial experience implementing Agentforce solutions in production environments.
• Strong proficiency in Apex, Lightning Web Components (LWC), Flows, SOQL, and the Salesforce security model.
• Solid experience with Salesforce deployment processes, CI/CD, and Salesforce DX.
• Deep understanding of Salesforce Sales Cloud and Service Cloud.
• Practical experience with Data Cloud (Data 360), including data modeling, unification, and activation.
• Experience integrating Salesforce with external systems using REST/SOAP APIs and middleware.
• Understanding of agentic AI concepts, including agent configuration, actions, instructions, and guardrails.
• Salesforce Certified Agentforce Specialist certification.
• Salesforce Certified Data 360 Consultant (formerly Data Cloud Consultant) certification.
• Strong communication skills and the ability to collaborate with both technical and business stakeholders.
• Upper-Intermediate or higher English proficiency.

Nice-to-have

• Experience with Model Context Protocol (MCP) and headless architectures.
• Knowledge of event-driven integration patterns.
• Additional Salesforce certifications, particularly:
  • Agentforce Sales Consultant or Agentforce Service Consultant
  • Platform Developer I or II
  • JavaScript Developer
  • Platform App Builder
  • Platform Integration Architect
  • Application Architect or System Architect

The impact you'll create

• Design, develop, and deploy AI agents using Salesforce Agentforce, including topics, actions, instructions, and guardrails.
• Extend and optimize Sales Cloud and Service Cloud capabilities to support AI-driven business processes.
• Integrate Agentforce with external systems and services through APIs, MCP, and headless architecture approaches.
• Leverage Data Cloud (Data 360) for data modeling, unification, activation, and grounding AI agents in relevant business data.
• Develop and maintain Salesforce solutions using Apex, LWC, Flows, and integration technologies.
• Build and maintain REST/SOAP and event-driven integrations.
• Test, monitor, troubleshoot, and continuously improve AI agent performance, reliability, and quality.
• Participate in technical and architectural discussions, conduct code reviews, and promote engineering best practices.
• Collaborate with international business and engineering teams to translate requirements into effective technical solutions.

People are at the core of Avenga. We provide equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to a respectful environment where everyone can be themselves, share their ideas, and feel that they belong.