Salesforce Agentforce CoE Architect & AI Automation Lead

EPAM Systems; Poland; Hybrid; PLN 260,000 - 420,000; Full time

Benefits offered by this job

Hybrid work model

Remote within Poland

Work abroad up to 60 days annually

Relocation opportunities

Career development programs

Certification programs

English classes

Health insurance

Multisport

Shopping vouchers

Employee Stock Purchase Plan

Referral bonuses

Job summary

EPAM Systems is seeking a Salesforce Solution Architect with hands-on Agentforce expertise to design, implement and scale AI-powered autonomous agent solutions on the Salesforce platform. This role leads EPAM’s Agentforce CoE, defining reusable frameworks and governance standards for AI agent development.

You will guide teams of developers and consultants to deliver Agentforce solutions aligned with business goals, driving measurable automation outcomes across the Salesforce ecosystem.

Qualifications

• Experience as Salesforce solution architect with hands-on Agentforce experience.
• Proven leadership of technical teams delivering Salesforce AI/automation projects and establishing an Agentforce CoE.
• Strong knowledge of Salesforce Data Cloud, Einstein AI, and integrations with Agentforce.
• Experience with AI-driven process automation, prompt engineering and LLM integration in Salesforce.
• Excellent English communication with stakeholders and cross-functional teams.
• Knowledge of Salesforce Flow and multi-agent orchestration within Salesforce ecosystem.

Responsibilities

• Lead the Agentforce Center of Excellence (CoE) at EPAM and guide a team of developers and consultants.
• Design core architecture for Agentforce-based solutions including autonomous agents, actions, topics and Data Cloud integration.
• Develop reusable patterns, reference architectures, and accelerators as CoE assets.
• Define best practices for Agentforce architecture, prompt engineering, testing and governance.
• Communicate with client managers and delivery teams to align IT strategies with stakeholders’ needs.
• Drive adoption of Agentforce capabilities across EPAM and clients.
• Stay ahead of platform updates and AI roadmaps to enhance offerings.
• Oversee risks and translate design concepts into operational IT solutions.
• Deliver enhancements and perform system maintenance.

Skills

Salesforce architecture

Agentforce

AI/automation

Prompt engineering

LLM integration

English proficiency

Education

Salesforce AI Certification

Salesforce Platform App Builder Certification

Salesforce Application Architect Certification

Tools

Salesforce Data Cloud

Einstein AI

Agentforce integration

Salesforce Flow

MuleSoft

Job description

EPAM Systems is seeking a Salesforce Solution Architect with hands-on Agentforce expertise to design, implement and scale AI-powered autonomous agent solutions on the Salesforce platform. This role leads EPAM’s Agentforce CoE, defining reusable frameworks and governance standards for AI agent development.

You will guide teams of developers and consultants to deliver Agentforce solutions aligned with business goals, driving measurable automation outcomes across the Salesforce ecosystem.