Senior Order Management Specialist - Spanish Speaker

Clariant SE

Łódź

Hybrid

PLN 90,000 - 130,000

Full time

3 days ago

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Benefits offered by this job

Relocation package

Hybrid work model

Language bonuses

Private health care

Job summary

Clariant SE in Łódź is seeking a Senior Order Management Specialist fluent in Spanish to manage end-to-end order fulfilment. You will coordinate transport, customs, and shipments while ensuring timely delivery and high-quality customer service.

You will act as the primary contact for Spanish-speaking customers and collaborate across warehouse, production, and sales teams. Hybrid work at the Monopolis complex in Lodz, with a competitive compensation package including a base salary, a 10% annual

Qualifications

Bachelor's degree in Business, Logistics or related field.
Min 3 years in Customer Service Desk or Logistics.
Knowledge of SAP SD module.
Proficient in Excel, Word and Outlook.
Spanish language at C1 level.

Responsibilities

Coordinate all aspects of the order management process, including transport and customs.
Delivery and shipment creation.
Communicate timely with inquiries from customers and with warehouse, production, forwarders, customers and sales.
Represent Clariant professionally to customers.
Assist customers in solving problems, handling complaints, and providing feedback.
Act as two-way communication channel between customer and organization.
Correct and complete sales documents.
Support improvement and automation projects.