Senior Modern Workplace Engineer

RED Global; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

RED Global seeks a Senior Modern Workplace Engineer to manage Windows and multi-platform endpoints with Microsoft Intune, focusing on patching, security, and software deployment across Windows, iOS, Android, and macOS. Design policies, streamline enrollment, and maintain ITIL-aligned documentation with close collaboration with L3 teams.

The role features a hybrid work model with three days on-site in Warsaw and opportunities to influence enterprise IT strategies and security posture.

Qualifications

• Proven track record in a 2nd-line IT support, systems administration, or workplace engineering capacity.
• Hands-on proficiency with Microsoft Intune / Microsoft Endpoint Manager across desktop and mobile platforms.
• Solid practical experience in enterprise patch management, vulnerability remediation, and application packaging.
• Familiarity with diverse operating systems and form factors (Windows laptops/desktops, mobile devices; macOS is an asset).
• Detail-oriented, process-driven mindset with a solid foundation in ITIL service management.
• Proactive approach to staying current with emerging digital workplace technologies and endpoint security practices.
• Excellent cross-functional communication skills with full professional fluency in English.

Responsibilities

• Manage and maintain the enterprise Windows and multi-platform endpoint ecosystem (iOS, Android; macOS is a plus) via Microsoft Intune.
• Design, refine, and maintain device configuration profiles, compliance policies, and enrollment workflows in collaboration with L3 engineers.
• Plan, schedule, and execute operating system and third-party application patch cycles across all managed devices.
• Track vulnerability reports, ensure compliance reporting, and coordinate timely remediation in line with IT security standards.
• Package, test, and distribute business software using enterprise deployment tools and scripting.
• Manage the centralized application catalogue and oversee the full software lifecycle.
• Investigate and resolve escalated 2nd-line incidents requiring backend administrative privileges and root-cause analysis.
• Maintain comprehensive, ITIL-aligned technical documentation covering operational procedures, device baselines, and known issues.

Job description

We are looking for aSenior Modern Workplace Engineer.

Responsibilities:

• Manage and maintain the enterprise Windows and multi-platform endpoint ecosystem (iOS, Android; macOS is a plus) via Microsoft Intune.
• Design, refine, and maintain device configuration profiles, compliance policies, and enrollment workflows in collaboration with L3 engineers.
• Plan, schedule, and execute operating system and third-party application patch cycles across all managed devices.
• Track vulnerability reports, ensure compliance reporting, and coordinate timely remediation in line with IT security standards.
• Package, test, and distribute business software using enterprise deployment tools and scripting.
• Manage the centralized application catalogue and oversee the full software lifecycle.
• Investigate and resolve escalated 2nd-line incidents requiring backend administrative privileges and root-cause analysis.
• Maintain comprehensive, ITIL-aligned technical documentation covering operational procedures, device baselines, and known issues.

Skills Required:

• Proven track record in a 2nd-line IT support, systems administration, or workplace engineering capacity.
• Hands-on proficiency with Microsoft Intune / Microsoft Endpoint Manager across desktop and mobile platforms.
• Solid practical experience in enterprise patch management, vulnerability remediation, and application packaging.
• Familiarity with diverse operating systems and form factors (Windows laptops/desktops, mobile devices; macOS is an asset).
• Detail-oriented, process-driven mindset with a solid foundation in ITIL service management.
• Proactive approach to staying current with emerging digital workplace technologies and endpoint security practices.
• Excellent cross-functional communication skills with full professional fluency in English.

Our Offer:

• Stable employment based on a standard employment contract.
• Hybrid work model (3 days per week on-site in the office).