Senior macOS IT Support Engineer – Onsite in Warsaw

Motife; Warszawa; On-site; PLN 168,000 - 210,000; Full time

Benefits offered by this job

100% paid medical care

Multisport

Job summary

Motife is seeking an IT Support Engineer for a global innovator in fitness and wellness technology, based in Warsaw. You will manage IT infrastructure, support macOS environments, and mentor juniors across multiple offices.

The role focuses on macOS (Jamf Pro), Windows and Linux, with on-site work in Warsaw and occasional home office. Minimum 4+ years experience, English required, and salary is 14,000 PLN gross monthly.

Qualifications

• 4+ years of hands-on IT support experience in a corporate or enterprise environment.
• Strong command of macOS troubleshooting, imaging, and deployment.
• Deep understanding of networking concepts: DNS, DHCP, TCP/IP, SSL.
• Experience with cloud or server administration is a plus.
• Excellent English communication skills.

Responsibilities

• Provide expert-level support for macOS systems including deployment and user assistance.
• Support Windows and Linux-based systems; manage device enrollment with Jamf Pro.
• Handle escalations from Level 1–3 and resolve LAN/WAN, VPN issues.
• Oversee hardware procurement, asset tracking, and lifecycle management.
• Document configurations and improve deployment processes and automation.
• Mentor junior engineers and collaborate with global IT teams to align standards.
• Contribute to IT knowledge sharing and maintain documentation.

Skills

macOS troubleshooting

Networking (DNS/DHCP/TCP/IP)

English communication

Windows & Linux familiarity

Tools

Jamf Pro

AWS

Job description

Motife is seeking an IT Support Engineer for a global innovator in fitness and wellness technology, based in Warsaw. You will manage IT infrastructure, support macOS environments, and mentor juniors across multiple offices.

The role focuses on macOS (Jamf Pro), Windows and Linux, with on-site work in Warsaw and occasional home office. Minimum 4+ years experience, English required, and salary is 14,000 PLN gross monthly.