Senior Loyalty Strategist: Grow Retention & LTV

Autodoc Group; Warszawa; Sur place; PLN 214 133 - 299 786; Plein temps

Avantages offerts par ce poste

Competitive salaries

Annual vacation of 26 working days

Cafeteria benefits system

Mental Wellbeing Program

Corporate discounts

Advancement opportunities

Free language classes

Résumé du poste

A leading auto parts ecommerce platform is seeking a Senior Loyalty Manager to manage and optimize customer loyalty initiatives. The role focuses on developing loyalty programs, analyzing customer behavior, and monitoring key performance metrics. Ideal candidates should have experience in e-commerce loyalty management, strong analytical skills, and be fluent in English. The position offers competitive salary and benefits in a fast-growing international environment.

Qualifications

• Proven experience in loyalty management within e-commerce or similar industry.
• Strong analytical skills to drive insights.
• Solid understanding of customer lifecycle behavior and metrics.

Responsabilités

• Develop and enhance loyalty programs.
• Monitor and analyze key KPIs related to retention and activation.
• Evaluate campaign performance to drive improvements.

Connaissances

Loyalty management experience

Analytical skills

E-commerce metrics understanding

Strategic mindset

Excellent communication skills

Team collaboration

Fluent English

Russian or Ukrainian (plus)

Description du poste

A leading auto parts ecommerce platform is seeking a Senior Loyalty Manager to manage and optimize customer loyalty initiatives. The role focuses on developing loyalty programs, analyzing customer behavior, and monitoring key performance metrics. Ideal candidates should have experience in e-commerce loyalty management, strong analytical skills, and be fluent in English. The position offers competitive salary and benefits in a fast-growing international environment.