Senior IT Applications Manager - Analytics & Services

Hitachi Vantara Corporation; Kraków; On-site; PLN 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Well-being support

Flexible work options

Job summary

Hitachi Energy is seeking an experienced IT Application Manager to support a portfolio of analytics and business applications. You will collaborate with business stakeholders, vendors, and IT teams to ensure reliability, performance, and strong service delivery.

The role combines technology expertise with stakeholder engagement and operational ownership in a global environment, requiring clear communication and a focus on continuous improvement and security alignment.

Qualifications

• 8+ years of experience in IT, including at least 5 years in application management or a similar role.
• Experience managing business applications and working with multiple stakeholders.
• Experience with vendor management and service delivery.
• Project management experience, including planning and coordination of activities.
• Strong communication and stakeholder management skills.
• Good analytical and problem-solving skills, with the ability to understand business requirements and their impact.
• Fluent in English, both written and spoken.
• Familiarity with ServiceNow and experience with AI solutions are considered advantages.

Responsibilities

• You manage the lifecycle, performance, and continuous improvement of applications within your portfolio.
• You coordinate application support activities, including incidents, service requests, and changes.
• You work closely with business stakeholders and application owners to identify improvement opportunities and support business goals.
• You manage vendors and service providers to ensure quality delivery and value for the business.
• You help ensure applications meet security, governance, and service management requirements.
• You maintain application documentation and support operational readiness.
• You monitor service performance and help ensure agreed service levels are achieved.

Skills

Stakeholder mgmt

Vendor mgmt

Project mgmt

English fluent

Analytical skills

Tools

ServiceNow

AI solutions

Job description

Hitachi Energy is seeking an experienced IT Application Manager to support a portfolio of analytics and business applications. You will collaborate with business stakeholders, vendors, and IT teams to ensure reliability, performance, and strong service delivery.

The role combines technology expertise with stakeholder engagement and operational ownership in a global environment, requiring clear communication and a focus on continuous improvement and security alignment.