Senior Business Analyst

Voluum; Kraków; Hybrid; PLN 128,000 - 156,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Training budget

Job summary

Voluum in Kraków, Poland seeks a Senior Business Analyst to bridge business needs with data-driven solutions, owning complex BI initiatives end-to-end. You will design reports, manage CRM configurations, and build automation using Power BI, SQL, Python and APIs.

You\'ll collaborate with stakeholders across sales, marketing, and operations, promote data quality, and explore AI-powered improvements to workflows. Fluent English required; hybrid work option available.

Qualifications

• 3+ years of experience as a Business Analyst/BI Analyst/Data Analyst.
• Strong SQL and Power BI skills with KPI design.
• Experience with CRM platforms (HubSpot preferred) and data governance.

Responsibilities

• Design and validate end-to-end BI solutions with stakeholders.
• Own high-impact initiatives from discovery to rollout across teams.
• Develop and maintain dashboards and reports with Power BI and SQL.
• Manage CRM setup, data quality, and workflows for Sales/Operations/CS.

Skills

Power BI

SQL

Python

CRM administration

Tools

HubSpot

Make.com

Job description

Senior Business Analyst

Kraków, Poland 11,500-14,000

About the role

Voluum, the leading cloud-based ad tracking platform for affiliate marketers and performance marketers, is looking for a hands‑on, self‑driven Senior Business Analyst. If you love solving complex business problems, digging into data, challenging assumptions, and turning manual processes into scalable automations – this role is for you.

You will support reporting, data processes, automation, and CRM management across the business. You'll bridge business goals and system realities, working closely with Voluum's Director – translating strategic needs into clear requirements, reliable data solutions, and automation workflows – while owning complex initiatives end‑to‑end and acting as CRM superadmin, maintaining CRM setup, data quality, and configurations to support sales, operations, customer success, and reporting.

As a Senior Business Analyst in the BI Team, you will:

• Design and validate end‑to‑end business solutions – working with stakeholders on goals, processes, and needs, and translating them into clear requirements and system‑ready solutions.
• Own complex, high‑impact initiatives from discovery through rollout, coordinating across teams and facilitating key decisions.
• Challenge assumptions, identify risks, and propose better ways of working.
• Act as CRM superadmin, owning day‑to‑day CRM maintenance, configuration, access management, data structures, workflows, and process consistency.
• Build and maintain reports and dashboards using Power BI and SQL, writing and optimizing queries to extract, transform, and analyze data from multiple sources, ensuring accuracy and reliable KPIs.
• Design, document, and support ETL/ELT data pipelines feeding dashboards, reports, and operational workflows.
• Identify high‑value automation opportunities and implement or specify solutions using Python scripts, APIs, and low‑code/no‑code tools.
• Spot data‑quality issues, architectural bottlenecks, scalability concerns, and technical debt, and propose mitigations.
• Prototype AI/LLM‑powered solutions, including agents, prompts, and tool integrations, to improve productivity.
• Run documentation reviews and knowledge‑sharing sessions to promote strong BI and automation practices across teams.
• Own complex and high‑impact product, reporting, or automation initiatives from discovery through rollout and success measurement.

About you

• You have solid (3 years) experience as a Business Analyst, Senior Business Analyst, BI Analyst, Data Analyst, Reporting Analyst, or in a similar role.
• You are comfortable working at the intersection of business analysis, BI, data processes, CRM management and automation.
• You have strong analytical skills and can translate business goals into practical reporting, process, and system solutions.
• You have working knowledge of Power BI, including report building, data modeling, calculated measures, and KPI design.
• You have strong SQL skills and are comfortable querying, transforming, and validating data from multiple sources.
• You have experience with Python for analytics, automation, ETL, or data‑processing tasks.
• You have experience with CRM platforms (preferably HubSpot) in the scope of designing CRM governance standards, data‑quality rules, pipeline processes and connectivity with other 3rd party tools.
• You understand relational databases, CRM/data models, integrations, and business data flows.
• You are familiar with workflow automation tools such as Make.com or similar platforms.
• You have experience working with APIs and connecting tools or systems.
• You have experience with LLM agent building, prompt engineering, and connecting AI tools to business workflows.
• You can communicate effectively with both technical and non‑technical stakeholders; You are confident in facilitating discussions, clarifying options, and helping teams reach decisions.
• You have a healthy skepticism toward undocumented assumptions, unclear requirements, and inconsistent data.
• You speak fluent English.

Nice to have:

• Familiarity with cloud platforms.

What's in it for you?

• Great team! We have been developing revolutionary tools for performance marketing since 2010. Our team consists of brilliant software engineers, UX designers, project managers, and many other talented specialists.
• Great approach to work! We promote mutual trust, professional freedom, and unconventional ways of thinking.
• Great office! Right in the city center (with free parking, standing desks, game room, library and more).
• Work as you wish! Home, office or in a hybrid model.
• Grow with us! We offer 6 fully compensated training days per year, personal training budget and additionally access to online training platforms.
• Hang out with us! During Halloween and Christmas parties, family picnics and company trips.
• Eat with us! Company monthly breakfast, fruits and vegetables at the office, and awesome coffee.
• And lastly: private healthcare, life insurance, MediCover Sport card and NAIS (benefit program).

At Team Internet, we believe in equal opportunities for everyone. We value diversity and make sure all applicants get a fair chance, because we know that our collective strength and diversity makes us stronger.