Senior AVP — Whistleblowing Investigations & Controls Oversight

HSBC Holdings plc; Kraków; Presencial; PLN 153.000 - 201.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Multisport card

Private medical care

Life insurance

Home office setup reimbursement (up to

Cafeteria platform

Employee assistance program

Additional contributions to PPK

Descripción de la vacante

HSBC Holdings plc in Kraków seeks a risk and controls professional to enhance whistleblowing governance. You will monitor controls, QA case handling, and maintain accurate records while supporting audits and governance fora. The role requires strong communication, integrity, and collaboration across global teams.

Join HSBC in Poland to contribute to a robust control environment, manage complex deliverables, and drive improvements within a diverse, regulated financial services setting.

Formación

• Fluency in English is required.
• Experience in operational risk, regulatory compliance, controls assurance, audit, governance or related financial services.
• Strong understanding of control frameworks, evidence-based testing, risk assessment and issue management.
• Experience supporting audits, regulatory reviews and senior governance forums.
• Ability to manage multiple priorities and meet tight deadlines.
• Clear written and verbal communication; articulate information structurally.
• Collaborate across countries, functions and levels of seniority.
• Handle confidential whistleblowing information responsibly and in line with HSBC values.

Responsabilidades

• Perform continuous monitoring across global whistleblowing-owned controls including sampling, evidence review and challenge of control operation.
• Provide quality assurance over case capture, allocation and access management controls and related control activities.
• Maintain accurate and complete control records in Helios, ensuring data quality and timely remediation of exceptions.
• Support the review and challenge of Risk and Control Assessments.
• Coordinate responses to internal and external audit requests and prepare clear evidence packs.
• Produce management information, papers and presentations for governance forums and committees.
• Coordinate change requests arising from transformation and simplification programmes and support management of the change backlog to agreed timescales.
• Support oversight of NAVEX including user access, mover and leaver certification, notifications, system issues and enhancements, monitoring vendor performance and escalating unresolved issues.
• Assist in the Case Capture & Allocation, Case Oversight and Closure.

Conocimientos

English fluency

Operational risk

Regulatory compliance

Controls assurance

Audits & governance

Prioritisation

Clear written/verbal communication

Cross-country collaboration

Confidential whistleblowing handling

Herramientas

Helios

NAVEX

Descripción del empleo

HSBC Holdings plc in Kraków seeks a risk and controls professional to enhance whistleblowing governance. You will monitor controls, QA case handling, and maintain accurate records while supporting audits and governance fora. The role requires strong communication, integrity, and collaboration across global teams.

Join HSBC in Poland to contribute to a robust control environment, manage complex deliverables, and drive improvements within a diverse, regulated financial services setting.