Senior Account Executive - Risk Solutions (Warsaw, Hybrid)

Nextens; Warszawa; Hybrid; PLN 103,000 - 191,000; Full time

Job summary

LexisNexis Risk Solutions is seeking a Senior Account Executive in Warsaw to drive customer success and revenue growth within a strategic portfolio. You’ll manage renewals, expand usage, and act as a trusted advisor to key accounts.

This role blends in‑office collaboration with hybrid flexibility, requiring fluency in English and Russian and a client‑facing mindset to deliver outstanding service.

Join a global FTSE 100 company known for risk solutions and market leadership.

Qualifications

• Proven ability to manage a portfolio of customers and meet renewal and revenue targets.
• Strong communication and relationship-building skills.
• Proactive, empathetic, and able to resolve customer issues effectively.
• Highly organised and detail-oriented with the ability to manage multiple priorities.
• Strong analytical and problem-solving skills to identify trends and opportunities.
• Fluency in English and Russian is mandatory.
• Experience using CRM systems (Salesforce preferred).
• Background in account management or client-facing roles with senior stakeholders.
• Familiarity with structured sales methodologies (e.g., MEDDPICC, SPIN).

Responsibilities

• Manage a portfolio of existing customers, acting as their main point of contact.
• Build strong, long-term relationships to ensure satisfaction and retention.
• Own the full renewal cycle, ensuring timely and accurate contract renewals.
• Identify and qualify upsell and cross-sell opportunities to drive incremental revenue.
• Monitor account health, spot risks early, and take proactive action.
• Deliver onboarding and tailored product training to new and existing users.
• Coordinate with internal teams to solve issues and support a seamless customer experience.
• Maintain accurate CRM records, forecasts, and opportunity updates.
• Provide regular updates to leadership on performance and account activity.

Skills

Account management

Relationship building

Renewals management

Sales negotiation

CRM experience (Salesforce)

Analytical skills

Cross-functional collaboration

Proactive problem solving

Tools

Salesforce

Job description

LexisNexis Risk Solutions is seeking a Senior Account Executive in Warsaw to drive customer success and revenue growth within a strategic portfolio. You’ll manage renewals, expand usage, and act as a trusted advisor to key accounts.

This role blends in‑office collaboration with hybrid flexibility, requiring fluency in English and Russian and a client‑facing mindset to deliver outstanding service.

Join a global FTSE 100 company known for risk solutions and market leadership.