Senior Scrum Master

Billennium; Polska; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Udemy for Business

Private medical care

Multisport card

Veterinary package

Language lessons

Shopping vouchers

Flexible hours

Remote/hybrid work options

Career growth

Global collaboration

Innovative environment

Team-building events

Mazury annual event

Welcome pack

Job summary

Billennium is seeking a Senior Scrum Master to join our client from the pharmaceutical industry and help establish and strengthen Agile ways of working within a team developing AI-driven solutions. You will coach product, architecture and engineering teams to build strong Scrum practices and support successful product delivery.

The role requires strong servant-leadership, extensive Scrum experience, and the ability to facilitate high-performing teams under production pressure.

Qualifications

• Minimum 7 years in agile software delivery, including at least 4 years as a Scrum Master or Agile Coach.
• Proven experience establishing or significantly improving Scrum practice within an existing software product team.
• Strong servant-leadership and coaching capability, with evidence of improving team effectiveness without relying on command-and-control management.
• Experience supporting teams operating under sustained delivery and production pressure.
• Strong working knowledge of Jira, including boards, workflows and delivery reporting.
• Experience introducing reliable capacity planning, forecasting and delivery metrics.
• Sufficient technical understanding to engage credibly with engineers, product professionals and architects without needing to act as the team's technical authority.
• Ability to challenge senior stakeholders and vendor management constructively.
• Strong facilitation, conflict-resolution and organizational change skills.
• Professional proficiency in written and spoken English.

Responsibilities

• Establish and continuously improve the team's Scrum operating model, including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and backlog refinement.
• Ensure Scrum events are purposeful, well facilitated and kept within their time-boxes.
• Establish a meaningful retrospective every sprint, with improvement actions assigned, tracked and followed through.
• Coach the team toward greater self-management, accountability and cross-functional collaboration.
• Help create an ownership culture in which team members investigate and resolve issues beyond narrow task boundaries.
• Reduce unnecessary context switching and support sustainable ownership of solutions and technical domains.
• Removing impediments.
• Identify, track and help remove impediments affecting delivery.
• Make dependencies, blocked items and ageing impediments visible and ensure clear owners are assigned.
• Escalate organizational or cross-team barriers that the Scrum Team cannot resolve itself.
• Address recurring sources of delay such as incomplete requirements, review bottlenecks, environment constraints, access issues and cross-solution dependencies.
• Sustainable delivery and capacity
• Ensure sprint planning reflects actual team capacity, including production support, incidents, planned absence and other operational commitments.
• Make over-commitment visible before sprint or programme commitments are made.
• Help the team maintain a sustainable balance between feature delivery, production stability, technical debt and quality improvement.
• Facilitate evidence-based conversations when demand exceeds available capacity.
• Supporting the Product Owners
• Help establish effective Product Backlog refinement and planning practices.
• Support the Business Product Owner and Technical Product Owner in maintaining an appropriately refined and transparent backlog.
• Coach the team on effective decomposition, estimation and readiness practices without taking ownership of requirements or backlog ordering.
• Facilitate conversations between business, product, technical and engineering stakeholders when scope, dependencies or capacity need to be reconciled.
• Facilitate consistent use of measures such as velocity, capacity, sprint burndown, product burnup, cycle time and forecast reliability.
• Help the team and product roles interpret these measures appropriately rather than using them as individual performance targets.
• Improve estimation and forecasting practices for work involving AI components, multi-language requirements and technical uncertainty.
• Provide leadership with a consistent view of delivery status, capacity, impediments and risk using the same underlying information available to the team.

Job description

Billennium is a global technology company with over 20 years of experience, committed to innovation and empowering businesses. As an employer, we offer a supportive, growth-focused environment where collaboration and creativity thrive. Join us to shape the future of technology together!

We are looking for a Senior Scrum Master to join our client from the pharmaceutical industry and help establish and strengthen Agile ways of working within a team developing AI-driven solutions. In this role, you will support a growing product organization by enabling effective collaboration, fostering continuous improvement, and helping teams deliver value in a complex and fast-paced environment. As a servant leader and coach, you will work closely with product, architecture, and engineering teams to build strong Scrum practices and support successful product delivery.

What you will do:

• Establish and continuously improve the team's Scrum operating model, including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and backlog refinement.
• Ensure Scrum events are purposeful, well facilitated and kept within their time-boxes.
• Establish a meaningful retrospective every sprint, with improvement actions assigned, tracked and followed through.
• Coach the team toward greater self-management, accountability and cross-functional collaboration.
• Help create an ownership culture in which team members investigate and resolve issues beyond narrow task boundaries.
• Reduce unnecessary context switching and support sustainable ownership of solutions and technical domains.
• Removing impediments.
• Identify, track and help remove impediments affecting delivery.
• Make dependencies, blocked items and ageing impediments visible and ensure clear owners are assigned.
• Escalate organizational or cross-team barriers that the Scrum Team cannot resolve itself.
• Address recurring sources of delay such as incomplete requirements, review bottlenecks, environment constraints, access issues and cross-solution dependencies.
• Sustainable delivery and capacity
• Ensure sprint planning reflects actual team capacity, including production support, incidents, planned absence and other operational commitments.
• Make over-commitment visible before sprint or programme commitments are made.
• Help the team maintain a sustainable balance between feature delivery, production stability, technical debt and quality improvement.
• Facilitate evidence-based conversations when demand exceeds available capacity.
• Supporting the Product Owners
• Help establish effective Product Backlog refinement and planning practices.
• Support the Business Product Owner and Technical Product Owner in maintaining an appropriately refined and transparent backlog.
• Coach the team on effective decomposition, estimation and readiness practices without taking ownership of requirements or backlog ordering.
• Facilitate conversations between business, product, technical and engineering stakeholders when scope, dependencies or capacity need to be reconciled.
• Facilitate consistent use of measures such as velocity, capacity, sprint burndown, product burnup, cycle time and forecast reliability.
• Help the team and product roles interpret these measures appropriately rather than using them as individual performance targets.
• Improve estimation and forecasting practices for work involving AI components, multi-language requirements and technical uncertainty.
• Provide leadership with a consistent view of delivery status, capacity, impediments and risk using the same underlying information available to the team.

What we are looking for:

• Minimum 7 years in agile software delivery, including at least 4 years as a Scrum Master or Agile Coach.
• Proven experience establishing or significantly improving Scrum practice within an existing software product team.
• Strong servant-leadership and coaching capability, with evidence of improving team effectiveness without relying on command-and-control management.
• Experience supporting teams operating under sustained delivery and production pressure.
• Strong working knowledge of Jira, including boards, workflows and delivery reporting.
• Experience introducing reliable capacity planning, forecasting and delivery metrics.
• Sufficient technical understanding to engage credibly with engineers, product professionals and architects without needing to act as the team's technical authority.
• Ability to challenge senior stakeholders and vendor management constructively.
• Strong facilitation, conflict-resolution and organizational change skills.
• Professional proficiency in written and spoken English.

Perks and benefits:

• Comprehensive benefits - enjoy Udemy for Business, private medical care, Multisport card, veterinary package, language lessons, and shopping vouchers.
• Flexibility - adaptable working hours and remote/hybrid work options to suit your lifestyle & location.
• Career growth - access opportunities for professional development and learning, including perks related to our official partnerships with global IT giants: Microsoft, AWS, Snowflake, Salesforce & more.
• Global collaboration - work with a diverse, international team.
• Innovative environment - be part of a forward-thinking and growth-oriented workplace.
• Engaging community - Work with passionate professionals and participate in team-building events, hackathons, and CSR initiatives to make an impact beyond work.
• Team-building events including our company tradition (annual company event in Mazury).
• A pleasant surprise to start your journey with us in the form of a welcome pack.

Recruitment process:

• HR call
• Technical Interview
• Interview with the dedicated Client