Salesforce Product Owner – Service Cloud & Backlog Lead

Sii Poland; Białystok; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking a Product Owner/Manager with a Salesforce Service Cloud focus to develop and enhance key solutions that support employee, manager, and operational teams in an international environment.

You will manage the product backlog, prioritise requirements with business stakeholders, and co-create the product vision, roadmap, and strategic direction. This role requires strong business focus and collaboration across multiple countries.

Qualifications

• 4+ years in Product Owner/Manager/Business Analyst roles with business focus
• Hands-on experience with Salesforce Service Cloud
• Experience managing product backlogs and prioritising requirements
• Experience facilitating workshops and gathering requirements
• Ability to bridge business stakeholders and technology teams
• Knowledge of Agile methodologies and product teams
• Excellent English and Polish communication for international environment
• Living in Poland

Responsibilities

• Develop and enhance Salesforce-based products, focusing on Salesforce Service Cloud
• Manage product backlog and define priorities with business stakeholders
• Co-create product vision, roadmap and strategic direction
• Analyse user needs and translate into business and functional requirements
• Coordinate with stakeholders across countries and business areas
• Monitor product adoption, gather feedback, identify improvement opportunities
• Coordinate implementation of new functionalities and support change adoption

Skills

Product ownership

Backlog management

Stakeholder collaboration

Workshop facilitation

Agile methodologies

English & Polish communication

Business acumen

Bridge business & tech

Tools

Salesforce Service Cloud

SOQL

Job description

Sii Poland is seeking a Product Owner/Manager with a Salesforce Service Cloud focus to develop and enhance key solutions that support employee, manager, and operational teams in an international environment.

You will manage the product backlog, prioritise requirements with business stakeholders, and co-create the product vision, roadmap, and strategic direction. This role requires strong business focus and collaboration across multiple countries.