Sales Support Specialist

Emplyfy; Polska; Hybrid; PLN 93,000 - 207,000; Full time

Benefits offered by this job

Fully remote working

40 days paid annual leave

Job summary

Emplyfy, a UK-based cleaning company, is seeking a motivated Sales Support Specialist to ensure customer enquiries are followed up, managed and converted into bookings.

You’ll support the sales process by engaging with warm leads, answering questions and keeping sales information accurately recorded. Build strong relationships, understand customer requirements and contribute to hitting sales targets with clear CRM processes.

Qualifications

• Minimum 2 years’ experience in direct sales, telesales, or business development.
• Excellent written and verbal English language skills.
• Able to work independently and manage time effectively.
• Strong interpersonal and problem-solving abilities in customer conversations.
• Resilient and confident handling rejection with a target-driven mindset.
• Proven success in phone-based sales and meeting targets.
• Experience using CRM systems to track opportunities and outcomes.

Responsibilities

• Contact and follow up with warm leads.
• Support lead conversion and secure bookings.
• Build positive relationships with customers.
• Understand customer requirements accurately.
• Maintain accurate CRM records and activity logs.
• Follow up on outstanding sales opportunities and targets.
• Resolve customer queries professionally and promptly.

Skills

English proficiency

Phone-based sales

Independent worker

Interpersonal skills

Negotiation

Problem solving

Tools

CRM systems

Word

Excel

Outlook

Job description

We’re looking for a motivated Sales Support Specialist to join our growing UK-based cleaning company and help ensure customer enquiries are followed up, managed and converted into bookings.

The Role

You’ll support the sales process by engaging with warm leads, answering customer questions, following up on opportunities and keeping sales information accurately recorded.

Key Responsibilities

• Contact and follow up with warm leads
• Support lead conversion and secure bookings
• Build positive relationships with customers
• Understand customer requirements
• Maintain accurate CRM records
• Follow up on outstanding sales opportunitiesSupport sales targets and performance objectives
• Resolve customer queries professionally

What We Offer

• Negotiable basic salary + uncapped commission
• OTE R25,000+ per month
• Fully remote working
• 40 days paid annual leave

• Minimum 2 years’ experience in direct sales, telesales, or business development
• Excellent written and verbal English
• Able to work independently
• Strong interpersonal and problem-solving skills
• Resilient and confident handling rejection
• Proven phone-based sales success
• Target-driven with a strong performance record
• Confident using Word, Excel and Outlook
• Experienced with CRM systems
• Strong negotiation and issue-resolution abilities
• Own reliable laptop or desktop