Sales Incentives Analyst

PerkinElmer

Województwo małopolskie

Hybrid

PLN 70,000 - 110,000

Full time

4 days ago
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Benefits offered by this job

Private healthcare
Dental care
Multisport Card
Home Office allowance
Tuition reimbursement
Referral awards
Career development opportunities
Birthday day off

Job summary

PerkinElmer is seeking a Commercial Operations Analyst – SIP Data & Support to join the GPP team. Based in Europe, the role provides data-focused support for Sales Incentive Plans (SIP) with cross-functional collaboration across SAP, Workday and the incentive platform. Hybrid model in Krakow with three days in office.

The ideal candidate has 4+ years in data-focused operations, strong Excel and SQL skills, and experience with SFDC and automation tools. English communication is essential.

Qualifications

  • 4+ years of experience in a data-focused role in sales operations, commercial operations, sales compensation, finance, or similar.
  • Strong data analysis skills with large datasets from multiple systems; advanced Excel.
  • Clear written and verbal communication in English; able to explain data to non-technical users.
  • Based in Europe with ability to support EMEA business hours and occasional overlap with the Americas.

Responsibilities

  • Provide SIP data support and backup for the end-to-end data process.
  • Assist with data tickets, defects, reconciliations across SAP, Workday, and incentive platform.
  • Run data quality checks ahead of quarterly close, calculation, and payout cycles.
  • Support SFDC/CPQ users and related Commercial Operations projects as needed.

Skills

Analytical thinking
Data analysis
Attention to detail
English communication
Europe-based availability

Tools

Salesforce (SFDC)
Power BI
Power Automate
SQL
Python
Alteryx
Databricks
Excel

Job description

Position Summary

The Commercial Operations Analyst – SIP Data & Support joins PerkinElmer's GPP team, which administers the Sales Incentive Plans (SIP) for more than 1,300 participants worldwide. The Senior SIP Analyst owns the team's data end to end. This role supports that work and learns it in depth, becoming the trained backup for the SIP data process so that it never depends on a single person.

Position Summary

The Commercial Operations Analyst – SIP Data & Support joins PerkinElmer's GPP team, which administers the Sales Incentive Plans (SIP) for more than 1,300 participants worldwide. The Senior SIP Analyst owns the team's data end to end. This role supports that work and learns it in depth, becoming the trained backup for the SIP data process so that it never depends on a single person.

Based in Europe, you will also be the in-time-zone point of contact for EMEA participant tickets, giving sales teams faster answers during their working day. Data skills are the core of the role. Experience with Salesforce, CPQ, automation, or process improvement is a strong plus and will give you room to contribute more widely across Commercial Operations.

Hybrid working model, Krakow, Quattro Business Park (3days office)
Key Responsibilities

Indicative split of time; this will shift with the quarterly incentive calendar.

  • SIP Data Support & Backup
  • Work alongside the Senior SIP Analyst, who owns the end-to-end SIP data process, and learn it step by step: quota maintenance, joiner/mover/leaver updates, participant and territory data, and the weekly data refresh and load into the incentive compensation platform
  • Become the trained backup for the SIP data process, able to run defined steps during absences and peak periods following documented procedures
  • Assist with data tickets and defects, investigating crediting and attainment discrepancies across SAP order/revenue data, Workday employee data, and the incentive platform
  • Run data quality checks and reconciliations ahead of each quarterly close, calculation, and payout cycle
  • Help document and maintain the SOPs and training playbook for SIP data processes
  • SIP Participant Support
  • Handle incentive-related tickets from SIP participants and managers — plan questions, attainment and crediting queries, and data corrections — within agreed service levels
  • Triage tickets by priority, escalating payout-impacting items ahead of payroll cut-offs and routing data issues to the Senior SIP Analyst where needed
  • Provide coverage for the ticket queue during colleague absences and peak periods
  • Spot recurring ticket themes and feed them back as fixes, FAQ updates, or process changes
  • Additional Contributions, Based on Experience
  • Where you have the skills, help reduce manual work in the SIP process, e.g., automating data checks, workflows, or recurring reports
  • Support Salesforce (SFDC) and CPQ users and Commercial Operations projects where extra capacity is needed
Qualifications
Required
  • 4+ years of experience in a data-focused role in sales operations, commercial operations, sales compensation, finance, or similar
  • Strong data analysis skills: advanced Excel (lookups, pivots, Power Query or equivalent) and comfort working with large datasets from multiple systems
  • High attention to detail and a methodical approach to reconciling data and tracing issues to root cause
  • Clear written and verbal communication in English, with the ability to explain data and rules to non-technical sales users
  • Based in Europe, with the ability to support EMEA business hours and occasional overlap with the Americas
Strong Plus
  • Hands-on experience with Salesforce (SFDC)
  • Experience building automations or data workflows (e.g., Alteryx, Databricks, SQL, Python, Power Automate, Power BI)
  • Demonstrated process improvement experience — e.g., mapping a process, removing manual steps, and measuring the result
  • Experience with incentive compensation management platforms (e.g., Forma, Varicent, Xactly, SAP SuccessFactors Incentive Management)
  • Familiarity with SAP order/revenue data and Workday HR data
  • Additional European language skills (e.g., German, French)
Key Competencies
  • Analytical rigor and curiosity — wants to understand why the numbers are what they are
  • Eager to learn a complex process from an expert and document it so others can follow
  • Ownership and follow-through, especially against payroll and quarterly deadlines
  • Customer-service mindset with sales participants, balanced with the discipline to apply plan rules consistently
  • Discretion with confidential compensation data
What we offer:
  • Private healthcare including dental care,
  • Life and long-term disability insurance,
  • MyBenefit Cafeteria system,
  • Multisport Card,
  • Social Fund Subsidies,
  • Home Office allowance,
  • Tuition reimbursement,
  • Referral awards,
  • Internal career development opportunities in multiple business areas,
  • Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company.
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