Senior Invoicing Specialist

PerkinElmer; Polska; Hybrid; PLN 110,000 - 170,000; Full time

Benefits offered by this job

Private healthcare including dental

Life and long-term disabilityinsurance

Home Office allowance

Tuition reimbursement

Referral awards

Career development opportunities

Birthday day off

Additional vacation days by service

Job summary

PerkinElmer in Poland is seeking a Senior Invoicing Specialist to manage digital transactions on a global scale, ensuring secure, efficient payment processes across regions and platforms.

You will oversee orders on Coupa, Ariba, and the webshop from submission to invoicing, support onboarding for selected customers, and collaborate with Credit & Collections and Customer Care to drive timely, accurate invoicing.

Qualifications

• Bachelor’s degree in finance, business administration, computer science, or related discipline.
• 2+ years in digital payment systems, transaction processing, system integrations, or financial operation.
• Experience in payment processing, fraud detection, or e-commerce.
• Familiarity with payment gateways, financial software, and APIs.
• Understanding of global payment regulations and data privacy laws.

Responsibilities

• Manage orders on digital buying platforms from submission through invoicing with collaboration across teams.
• Serve as customer-facing case owner end-to-end.
• Support PO/invoicing setup during order creation with order entry teams.
• Monitor invoice submissions to customers and ensure timely execution.
• Assist onboarding for selected customers (invitations, information gathering).
• Address customer complaints and track resolution using systems like Salesforce.
• Perform root cause analysis to reduce delays and update processes.
• Manage failed/blocked/rejected transactions to resolution.
• Support system upgrades and new platform integrations.

Skills

Strong communication skills

Analytical mindset

Team player across boundaries

Problem solving

Attention to detail

Education

Bachelor’s degree in finance or related field

Tools

Coupa

Ariba

Salesforce

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Senior Invoicing Specialist

Location(s)
Poland - Hybrid

Job Description

A Senior Invoicing Specialist is responsible for managing and optimizing digital transactions on a global scale. Their purpose involves ensuring secure, efficient, and seamless digital payment processes across different regions and platforms. They might work on improving user experiences, reducing transaction friction or fraud, and implementing new technologies to enhance digital financial operations worldwide.

Main Responsibilities:

• Manage orders flowing through digital buying platforms (eg, Coupa, Ariba, webshop, etc) from Customer Care Staff submission through invoicing, using available tools & reports, in collaboration with Credit & Collections and Customer Care agents.
• Serve as customer-facing case owner from end-to-end.
• Support PO/invoicing, ensuring appropriate set-up during order creation, collaborating with Customer Care order entry agents.
• Monitor and support invoice submission to customer (eg, upload invoices to customer platforms), collaborating with Credit & Collections and Customer Care agents, ensuring successful timely execution, following local statutory regulations.
• Monitor and support digital channel order fulfillment in timely manner, troubleshooting where needed (eg, connection is lost, invoice not received)
• Support onboarding for selected customers (eg. Invitation sending by emails, gathering information from different departments, etc..)
• Address customer complaints, leveraging tools for tracking through resolution (eg, salesforce case mgmt.)
• Perform root cause analysis of ongoing points of failure, proactively updating processes/ platform to reduce further delays.
• Manage failed/ blocked/ or rejected transactions (eg, PO or Invoice) to successful resolution.
• Support, when needed, system upgrades, integration with new platforms, or process improvement projects.
• Being the point of contact in case of escalation and/or urgent questions from other departments.
• Supporting junior team-members in case of need.

Basic Qualifications:

• Bachelor’s degree in a relevant field such as finance, business administration, computer science, or a related discipline.
• Previous experience in digital payment systems, transaction processing, system integrations or financial operation – 2 years of experience minimum preferred.

Preferred Qualifications:

• Experience in roles related to payment processing, fraud detection, or e-commerce.
• Proficiency in utilizing payment gateways, financial software, and digital payment platforms. Familiarity with programming languages, databases, and APIs can also be beneficial for troubleshooting and system integration.
• Understanding of global payment regulations, compliance standards, and data privacy laws
• Ability to analyze transaction data, detect anomalies, and identify potential issues or trends in digital transactions is essential for optimizing processes and reducing fraud.
• Strong communication skills are necessary to collaborate with cross-functional teams, external partners, and customers to resolve payment-related inquiries and issues effectively.
• Adept at identifying and solving problems related to transaction processing, security, and user experience.
• Open to learning about new technologies and staying updated on industry trends
• Attention to detail, accuracy, and preserving customer relationships.

Critical Skills:

• Strong written and verbal communication skills
• General knowledge of applied, food, services, and/or pharmaceutical businesses is a plus.
• Strong team player, able to work across boundaries.
• Analytical mindset and problem solving

What we offer

• Private healthcare including dental care
• Life and long-term disability insurance,
• MyBenefit Cafeteria system,
• Multisport Card,
• Social Fund Subsidies,
• Home Office allowance,
• Tuition reimbursement,
• Referral awards,
• Internal career development opportunities in multiple business areas,
• Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company.