Sales Incentives Analyst

PerkinElmer; Kraków; Hybrid; PLN 110,000 - 165,000; Full time

Benefits offered by this job

Private healthcare including dental

Life and long-term disability

MyBenefit Cafeteria

Multisport Card

Social Fund Subsidies

Home Office allowance

Tuition reimbursement

Referral awards

Career development opportunities

Birthday leave

Job summary

PerkinElmer Kraków is hiring a Commercial Operations Analyst – SIP Data & Support. The hybrid role supports the SIP data process end-to-end, acting as a trained backup and providing timely responses for EMEA tickets. You will work with Salesforce, CPQ, automation, and data workflows to improve accuracy and efficiency.

The role emphasizes data skills, cross-system reconciliation, and documentation. This is based in Krakow, with 3 days in the Quattro Business Park office, joining a collaborative

Qualifications

• 4+ years in a data-focused role in sales or commercial operations.
• Strong data analysis using Excel/Power Query with large datasets.
• High attention to detail and ability to trace data to root cause.
• Fluent written and spoken English; able to explain data to non-technical users.
• Based in Europe and able to support EMEA hours.

Responsibilities

• Learn end-to-end SIP data processes; backup for data steps during absences.
• Handle data tickets, discrepancies across SAP, Workday, and incentive platform.
• Run data quality checks ahead of quarterly closes, calculations, and payouts.
• Document SOPs and training materials for SIP data processes.
• Provide SIP participant support; triage tickets and escalate as needed.
• Assist with Salesforce CPQ users and related Commercial Ops projects.

Skills

Data analysis

Attention to detail

English communication

Analytical mindset

Tools

SFDC

Sales CPQ

Alteryx

Databricks

SQL

Python

Power BI

Power Automate

Workday

SAP

Forma

Varicent

Xactly

SAP SuccessFactors Incentive Management

Job description

Position Summary

The Commercial Operations Analyst – SIP Data & Support joins PerkinElmer's GPP team, which administers the Sales Incentive Plans (SIP) for more than 1,300 participants worldwide. The Senior SIP Analyst owns the team's data end to end. This role supports that work and learns it in depth, becoming the trained backup for the SIP data process so that it never depends on a single person.

Based in Europe, you will also be the in-time-zone point of contact for EMEA participant tickets, giving sales teams faster answers during their working day. Data skills are the core of the role. Experience with Salesforce, CPQ, automation, or process improvement is a strong plus and will give you room to contribute more widely across Commercial Operations.

Hybrid working model, Krakow, Quattro Business Park (3days office)

Key Responsibilities

Indicative split of time; this will shift with the quarterly incentive calendar.

1. SIP Data Support & Backup

• Work alongside the Senior SIP Analyst, who owns the end-to-end SIP data process, and learn it step by step: quota maintenance, joiner/mover/leaver updates, participant and territory data, and the weekly data refresh and load into the incentive compensation platform

• Become the trained backup for the SIP data process, able to run defined steps during absences and peak periods following documented procedures

• Assist with data tickets and defects, investigating crediting and attainment discrepancies across SAP order/revenue data, Workday employee data, and the incentive platform

• Run data quality checks and reconciliations ahead of each quarterly close, calculation, and payout cycle

• Help document and maintain the SOPs and training playbook for SIP data processes

2. SIP Participant Support

• Handle incentive-related tickets from SIP participants and managers — plan questions, attainment and crediting queries, and data corrections — within agreed service levels

• Triage tickets by priority, escalating payout-impacting items ahead of payroll cut-offs and routing data issues to the Senior SIP Analyst where needed

• Provide coverage for the ticket queue during colleague absences and peak periods

• Spot recurring ticket themes and feed them back as fixes, FAQ updates, or process changes

3. Additional Contributions, Based On Experience

• Where you have the skills, help reduce manual work in the SIP process, e.g., automating data checks, workflows, or recurring reports

• Support Salesforce (SFDC) and CPQ users and Commercial Operations projects where extra capacity is needed

Qualifications

Required

• 4+ years of experience in a data-focused role in sales operations, commercial operations, sales compensation, finance, or similar

• Strong data analysis skills: advanced Excel (lookups, pivots, Power Query or equivalent) and comfort working with large datasets from multiple systems

• High attention to detail and a methodical approach to reconciling data and tracing issues to root cause

• Clear written and verbal communication in English, with the ability to explain data and rules to non-technical sales users

• Based in Europe, with the ability to support EMEA business hours and occasional overlap with the Americas

Strong Plus

• Hands-on experience with Salesforce (SFDC)

• Experience building automations or data workflows (e.g., Alteryx, Databricks, SQL, Python, Power Automate, Power BI)

• Demonstrated process improvement experience — e.g., mapping a process, removing manual steps, and measuring the result

• Experience with incentive compensation management platforms (e.g., Forma, Varicent, Xactly, SAP SuccessFactors Incentive Management)

• Familiarity with SAP order/revenue data and Workday HR data

• Additional European language skills (e.g., German, French)

Key Competencies

• Analytical rigor and curiosity — wants to understand why the numbers are what they are

• Eager to learn a complex process from an expert and document it so others can follow

• Ownership and follow-through, especially against payroll and quarterly deadlines

• Customer-service mindset with sales participants, balanced with the discipline to apply plan rules consistently

• Discretion with confidential compensation data

What we offer:

• Private healthcare including dental care,

• Life and long-term disability insurance,

• MyBenefit Cafeteria system,

• Multisport Card,

• Social Fund Subsidies,

• Home Office allowance,

• Tuition reimbursement,

• Referral awards,

• Internal career development opportunities in multiple business areas,

• Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company.

Join our Team!

We are strongly committed to the development of your career and giving you opportunities to learn and grow.

We make a difference for you while you make a difference in the world!