Sales Account Manager / Sales Representative (m/f/d), Texture and Healthful Solutions, KaTech, Poland

Ingredion; Polska; Hybrid; PLN 90,000 - 150,000; Full time

Job summary

Ingredion in Poland is seeking a Sales Account Manager to drive customer sales and technical activities for the assigned portfolio, delivering strong regional growth and exceeding annual targets.

You will report to the Area Sales Manager, travel weekly to customers, and operate in a hybrid/remote setup with close collaboration across functions. A degree in Food Science, Food Technology, or Business with B2B food experience is required.

Qualifications

• A degree in Food Science, Food Technology or Business with extensive B2B food experience is required.
• Experience in commercial/sales or R&D/technical service within the food ingredients industry is preferred.
• Understanding of food processes and formulations relevant to dairy, savory or bakery is advantageous.

Responsibilities

• Drive customer growth by delivering sales and technical support for the assigned portfolio.
• Develop and execute account plans to increase Ingredion's share with customers.
• Negotiate prices and contracts to align with business goals and terms.
• Lead customer projects and identify opportunities to expand within existing and new customers.
• Provide innovation and technical support, acting as voice of the customer to our team.
• Strengthen customer relationships and ensure a positive experience across stakeholders.
• Collaborate with internal teams (Tech Service, Marketing, Supply Chain, Finance) on project delivery and forecasting.
• Maintain CRM data accuracy and use company systems to drive outcomes.
• Pursue continuous learning and adoption of Sales Excellence standards.

Skills

Sales experience

Account management

Technical collaboration

Education

Bachelor's degree in Food Science, Food Technology or Business

Tools

SalesForce.com

Job description

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Stęszew, Poland

Workplace Type: Hybrid / Fully Remote

This role will be responsible for managing customer sales & technical activities for the assigned customer portfolio to deliver strong business growth throughout the region, with the aim of exceeding annual plan and strategy targets. This role requires frequent weekly travel to customers (face to face) across the assigned region.

As Sales Account Manager / Sales Representative, you will not only manage existing customers but will also uncover and develop new business opportunities in line with the segment strategy. In this role, you will report directly to Area Sales Manager, Ingredion & KaTech.

What you will do:

Drive Business growth - Deliver exceptional business growth and goals for the segment/region. Creating cross-selling opportunities within the existing customer portfolio. Winning business with current and new target customers.

Account Plans - Develop and executing account plans, using the Company systems and processes, to grow Ingredion's sales share at customers. Ensure the account plans are well communicated and developed with internal and external stakeholders.

Price and contract management - Implement competitive and value add pricing to ensure maximum value for Ingredion. Conclude annual contract negotiations on prices, payment, and delivery terms, ensuring Ingredion grows in line with its business goals and ambitions.

Delivery of customer projects - Seek out and identify growth opportunities at customers to drive growth of Texture and Healthful Solutions. Initiate growth projects with existing and new customers to ensure the project targets are met in full. Ensure customer project briefs are received and validated in line with Ingredion's brief requirements.

Innovation and technical support - Represent KaTech and be the point of contact for your customer base requiring technical support, in close collaboration and with support of our Technical Service team, bring new ideas and concepts for consideration on a regular basis. Be the voice of customer for our customer base in the assigned region. Accelerate sales of recently launched products. Identify new pockets of growth and emerging trends.

Customer Centricity & Experience - Continuously develop and broaden the relationship with Customer including building the stakeholder network at customers. Create a positive customer experience across relevant functions and seniority levels. Meet the activity targets by increasing presence and connections at our customers, retailers, and food service providers. Own the Customer experience at the customer interface, ensuring surveys are followed up promptly and the customer receives the appropriate service and experience in-line with our Customer Segmentation model.

Internal Stakeholder Management - Develop an effective working relationship across relevant functions. Utilize and allocate available internal support such as Technical Service, Marketing, Customer Services, Supply Chain and Finance to lead and/or support efforts in project development, supply planning, debtor management and other activities.

Management of Customer Relationship Management data - Comply with best practices and company standards for data management and reporting. This includes SalesForce.com and other software packages such as CPQ where the Sales Representative is ultimately responsible for data accuracy and completeness. Forecasting is of critical importance for Ingredion's operational and financial planning, the Sales Representative is responsible for working closely with Customers and Supply Chain to ensure we have accurate sales forecasts.

Continuous development and learning - Fully adopt company standards in Sales Excellence and use available learning opportunities to stay current with new developments in the sales and commercial area.

What you will bring:

A qualified degree in Food Science, Food Technology or alternatively Business Degree with extensive experience servicing B2B Food & Beverage producing customers.

Solid commercial/sales or alternatively R&D, Technical Service experience of at least 5 years in the food ingredients industry with a proven track record of delivering projects, sales, and business growth in a specialty environment.

Understanding of food processes and formulations with technical experience or knowledge of dairy, savory or bakery