Russian-Speaking Travel Advisor

Concentrix; Mysłowice; Presencial; PLN 51.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team-building events

Fully paid training

Team leader support

Language classes: Polish and English

Be The Best recognition program

Referral campaign – up to 4000 PLN

Descripción de la vacante

Concentrix is hiring for a customer service role focused on the Russian market. You will respond to customers by phone, chat, and e-mail, handling bookings and travel-related information with discretion. A courteous, empathetic approach is essential as you represent a leading travel agency.

Fluent Russian (C1) and English (B2) are required, with a flexible schedule including two shifts and weekend work. Training and ongoing support are provided at a modern Katowice workplace.

Formación

• Russian language at C1 level and English at B2 level.
• Willingness to work in flexible schedule including two shifts (08:00–16:30 and 13:30–22:00) on weekends and public holidays.

Responsabilidades

• Respond to customers via phone, chat, and e-mail (outbound and inbound) for the Russian market.
• Handle confidential travel-related information (hotels, flights) with care and discretion.
• Present a proactive, patient, empathetic, and professional attitude in every interaction.
• Serve as a brand ambassador for one of the most popular travel agencies.

Conocimientos

Russian (C1)

English (B2)

Descripción del empleo

Concentrix is hiring for a customer service role focused on the Russian market. You will respond to customers by phone, chat, and e-mail, handling bookings and travel-related information with discretion. A courteous, empathetic approach is essential as you represent a leading travel agency.

Fluent Russian (C1) and English (B2) are required, with a flexible schedule including two shifts and weekend work. Training and ongoing support are provided at a modern Katowice workplace.