Romanian-Speaking Customer Support Specialist | Career Growth

Concentrix; Katowice; On-site; PLN 73,000 - 134,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

MyBenefit cafeteria

Integration events

Referral program

International team

Career growth

Job summary

Concentrix in Katowice is seeking a Customer Support Specialist fluent in Romanian to assist customers before and after purchases, provide product advice, and handle inbound and outbound calls.

The role requires C1 Romanian and B2 English, strong MS Office skills, and a customer-first mindset. You will join a multicultural team at a modern office, with opportunities for growth and comprehensive benefits.

Qualifications

• Fluency in Romanian (C1 level, both written and spoken).
• English Proficiency (B2 level).
• Strong knowledge of MS Office and quick adaptation to new tech tools.

Responsibilities

• Assist customers with inquiries before and after purchases.
• Provide expert product comparisons and advice to inform purchases.
• Handle inbound and outbound calls with clarity and efficiency.
• Manage customer data, records and documentation accurately.
• Troubleshoot technical issues for customers.

Skills

Romanian language

English language

Communication

Organizational skills

Customer-first mindset

Tools

MS Office

Job description

Concentrix in Katowice is seeking a Customer Support Specialist fluent in Romanian to assist customers before and after purchases, provide product advice, and handle inbound and outbound calls.

The role requires C1 Romanian and B2 English, strong MS Office skills, and a customer-first mindset. You will join a multicultural team at a modern office, with opportunities for growth and comprehensive benefits.