Retail Credit and Collection Junior Specialist

BSEB - BS EUROPEAN BUSSER; Poznań; On-site; PLN 60,000 - 90,000; Full time

Job summary

Successfactors in Poznań is seeking a Credit and Collection Junior Specialist to support local cash collection, credit control, and account maintenance. Reporting to the Retail Team Leader, you will help resolve outstanding items and customer inquiries.

This entry-level role emphasizes accuracy, teamwork, and strong Excel skills. Some travel may be required; fluency in English (B2+) is expected, and a finance or accounting background is a plus.

Qualifications

• University degree in Finance or Accounting (preferred but not required).
• Entry-level role; experience not required but will be an asset.
• Good knowledge of MS Office, especially Excel.

Responsibilities

• Ensure accurate cash collection and credit control processes.
• Maintain and clarify customer accounts and outstanding items.
• Monitor overdue payments and follow up as needed.
• Coordinate and clarify customer complaints.
• Prepare periodic reports and provide internal and trade statistics.
• Respond to local queries within scope of responsibility.
• Assist with team and department projects (may include limited travel).
• Perform other ad-hoc accounting and finance tasks.

Skills

Excel

English (B2+)

Education

Finance or Accounting degree

Tools

MS Office

Job description

Career Opportunities: Retail Credit and Collection Junior Specialist (55570)

Requisition ID55570-Posted13/08/2026-PL-BEBS-POZNAN (PL-PLEB)- Country (1) - Job Family (1) -Full time-Open-ended/permanent

We are looking for a Credit and Collection Junior Specialist reporting directly to the Retail Team Leader. This is a local role based in Poznań. The position focuses on supporting credit control and cash collection processes, maintaining customer accounts, and ensuring timely resolution of outstanding items and complaints.

Responsibilities:

• Ensure accurate and efficient cash collection and credit control processes
• Maintain and clarify customer accounts and outstanding items
• Monitor outstanding debts and follow up on overdue payments
• Coordinate and clarify customer complaints
• Prepare periodic reports and provide internal and trade statistics
• Respond to local queries within the scope of responsibility
• Assist with team and departmental projects (may include limited travel)
• Perform other ad-hoc accounting and finance tasks

Qualifications & Experience Required:

Education, Master, other certification:

• University degree in Finance or Accounting (preferred but not required)

Experience:

• Entry-level role; experience not required but will be an asset

Technical Skills:

• Good knowledge of MS Office, especially Excel

Languages Skills:

• Communicative English (B2 or higher)

Soft/Behavioral Skills:

• Attention to detail and accuracy
• High level of customer service
• Ability to work independently and in a team