Remote Virtual Assistant - Night Shift (Call Center)

Full Circle CX; Poland; Remote; PLN 73,332 - 125,712; Full time

Job summary

Full Circle CX is hiring dependable Virtual Assistants for a remote call center role. You will handle inbound and outbound calls, schedule appointments, manage data, and communicate with clients. A graveyard shift is required in a remote setup.

Applicants should have 1–3 years VA experience, a neutral English accent, and be at least 18 with a high school diploma. Good multitasking and CRM experience are essential for success in this role.

Qualifications

• Neutral English accent is required.
• 1–3 years of VA experience.
• 18+ years old and high school completed.
• Experience in call center, customer service, or VA role preferred.
• Excellent phone, email, and messaging skills.
• Strong multitasking and organization.
• Familiar with remote tools like CRMs and calendars.
• Ability to work independently in a remote setting.
• Willingness to work graveyard shifts.
• Tech-savvy with current technologies.

Responsibilities

• Answer inbound calls and provide customer service.
• Make outbound calls for follow-ups and reminders.
• Maintain accurate records in client systems.
• Perform off-phone tasks like scheduling and data processing.
• Adapt to various client workflows and expectations.
• Follow privacy and confidentiality standards (HIPAA where applicable).
• Collaborate with supervisors and teammates for seamless support.
• Other duties as assigned by leader or client.

Skills

Neutral English accent

Virtual Assistant experience

Excellent communication

Time management

Multitasking

Independent remote work

Education

High school diploma

Tools

CRM software

Phone software

Calendars

VoIP

Job description

Full Circle CX is hiring dependable Virtual Assistants for a remote call center role. You will handle inbound and outbound calls, schedule appointments, manage data, and communicate with clients. A graveyard shift is required in a remote setup.

Applicants should have 1–3 years VA experience, a neutral English accent, and be at least 18 with a high school diploma. Good multitasking and CRM experience are essential for success in this role.