Remote Technical Writer — Financial Software Documentation

CSHARK; Wrocław; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Flexible hours

International projects

Charity actions

In-house tech workshops

Remote-first

Job summary

CSHARK is seeking a Technical Writer to translate complex concepts into clear content for financial software solutions. You will join a remote-first, cross-functional team delivering high-quality documentation for debt management and loan servicing platforms.

You’ll collaborate with product managers, developers, QA, and SMEs, adopting structured authoring practices, and creating visuals to explain data flows and architectures.

Qualifications

• Excellent command of English – both written and spoken.
• Proven experience in writing technical documentation for software products.
• Ability to quickly understand new tools, systems and concepts.
• Familiarity with structured authoring and content tools like Oxygen Editor, FrameMaker, RoboHelp.
• Experience with markup languages such as XML, HTML, or SGML is welcome.
• Understanding of DITA and content management systems is an advantage.
• Able to produce visuals or diagrams to represent data flows or system architecture.
• Confident collaborating with cross-functional, distributed teams in dynamic environments.
• Proactive and detail-oriented mindset with strong analytical and problem-solving skills.

Responsibilities

• Creating and maintaining high-quality technical documentation for financial software products.
• Collaborating with product managers, developers, QA engineers, and subject-matter experts to gather and verify information.
• Translating technical and domain-specific language into user-friendly content for diverse audiences.
• Structuring documentation logically and clearly to support usability and accessibility.
• Updating and refining content based on user feedback, software updates, and evolving requirements.
• Adhering to documentation standards and style guides while advocating for content quality.
• Contributing to the continuous improvement of documentation processes and best practices.
• Supporting knowledge-sharing initiatives across product and technical teams.

Tools

Oxygen Editor

FrameMaker

RoboHelp

Job description

CSHARK is seeking a Technical Writer to translate complex concepts into clear content for financial software solutions. You will join a remote-first, cross-functional team delivering high-quality documentation for debt management and loan servicing platforms.

You’ll collaborate with product managers, developers, QA, and SMEs, adopting structured authoring practices, and creating visuals to explain data flows and architectures.