Remote Technical & Field Services Specialist

Ecolab; Poznań; Remote; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Lunch subsidy

Sport cards

Job summary

Ecolab is seeking a technically skilled and customer-focused Technical & Service Specialist for the Textile Care Technical Services Division in Poland. You will be the first contact for customers, delivering service and support for dosing systems and water & energy equipment, and coordinating installations.

The role requires independent work, strong communication, and a hands-on approach to maintenance and problem solving.

Qualifications

• Mechanical and/or electrical educational background (high school diploma or equivalent).
• Strong customer service skills related to service targets.
• Fluency in English and Polish; German a plus.

Responsibilities

• Provide top-notch service and support to industrial laundries customers.
• Be first point of contact for customers; handle inquiries and issues.
• Support maintenance and installation of Water & Energy Equipment and dosing equipment.
• Act as local engineering hotline and coordinate enVision installations.
• Travel up to 80% within Poland; collaborate with Territory Managers.

Skills

AutoCAD

MS Office

English

Polish

Communication

Problem-solving

Teamwork

Education

Mechanical and/or electrical educational background

Job description

Ecolab is seeking a technically skilled and customer-focused Technical & Service Specialist for the Textile Care Technical Services Division in Poland. You will be the first contact for customers, delivering service and support for dosing systems and water & energy equipment, and coordinating installations.

The role requires independent work, strong communication, and a hands-on approach to maintenance and problem solving.