Remote Strategic Delivery Lead

Ciklum; Poland; On-site; USD 64,000 - 97,000; Full time

Benefits offered by this job

Full remote work

Luxmed premium medical package

MyBenefit platform

Job summary

Ciklum is seeking a Lead Delivery Manager to join our Delivery organization in Poland on a full-time basis. This role focuses on unblocking teams, facilitating decision-making, and driving complex initiatives across multiple engineering teams and stakeholders.

The ideal candidate will have 8+ years in program or delivery management within IT services, strong English, and a proven ability to manage dependencies, risks and bottlenecks while communicating technical concepts to business audiences.

Qualifications

• 8+ years of experience in Program Management, Delivery Management, Technical Project Management or similar leadership roles within Software Engineering or IT Services
• Experience coordinating multiple teams working on interconnected products or platforms
• Strong analytical and problem-solving skills with the ability to quickly understand complex technical and organisational challenges
• Sufficient technical background to effectively communicate with engineering teams, understand technical concepts, challenge assumptions and facilitate discussions
• Experience identifying dependencies, risks and bottlenecks across multiple teams and driving them to resolution
• Strong stakeholder management skills with the ability to influence without direct authority
• Excellent communication and facilitation skills across both technical and business audiences
• Ability to navigate ambiguity, prioritise effectively and maintain focus on business outcomes
• Strong understanding of Agile delivery ways of working, including Agile ceremonies, dependency management, iterative planning and coordination across multiple teams at scale
• Customer-oriented mindset with a strong focus on enabling teams to succeed
• Attention to detail and good proficiency with JIRA
• Advanced spoken and written English

Responsibilities

• Partner with Technology Team Leads, Heads of Tech, Product Management function and business stakeholders to drive complex cross-team initiatives
• Identify, analyse and remove delivery, technical and organisational bottlenecks that prevent teams from achieving business objectives
• Dive into technical, operational and process-related topics to understand root causes, translate technical concepts and jargon into clear business language for non-technical stakeholders and facilitate informed decision-making
• Challenge assumptions, identify risks and propose pragmatic solutions to improve programme execution
• Monitor programme health by identifying emerging risks, tracking critical actions and ensuring issues are addressed at IT side before they impact delivery
• Provide clear updates to senior IT stakeholders on key risks, blockers, dependencies and mitigation plans
• Monitor Jira health and key delivery indicators across teams to identify emerging risks, gaps or deviations early, proactively flagging issues and escalating them when required
• Technology Team Leads in resolving escalations, navigating complex dependencies and removing impediments
• Drive continuous improvement by identifying opportunities to simplify processes, improve collaboration and increase delivery effectiveness
• Monitor cross-team dependencies and proactively flag risks or deviations from plan, ensuring potential issues are surfaced in a timely manner and escalated when needed
• Act as a trusted partner to client leadership, fostering collaboration and helping teams achieve business outcomes
• Technology Team Leads receive timely support in overcoming technical, operational and organisational challenges
• IT teams and leadership are supported with early visibility of risks, bottlenecks and dependencies, enabling timely action and escalation before they impact business commitments
• Stakeholders have confidence that complex issues are investigated thoroughly and driven to resolution
• Teams spend less time navigating organisational complexity and more time delivering value
• Cross-team dependencies remain effectively managed within the programme, with their health and progress regularly validated
• Engineering and business teams remain aligned on priorities, decisions and expected outcomes, with alignment regularly validated and any gaps or misalignment surfaced to the relevant stakeholders
• Continuous improvements in collaboration, communication and execution are embedded across the programme

Skills

Agile methodologies

JIRA

Stakeholder management

Cross-team coordination

English proficiency

Job description

Ciklum is seeking a Lead Delivery Manager to join our Delivery organization in Poland on a full-time basis. This role focuses on unblocking teams, facilitating decision-making, and driving complex initiatives across multiple engineering teams and stakeholders.

The ideal candidate will have 8+ years in program or delivery management within IT services, strong English, and a proven ability to manage dependencies, risks and bottlenecks while communicating technical concepts to business audiences.