Remote Spanish-Speaking Auto Customer Care Greece

Mercier Consultancy MD; Polska; Remote; PLN 79,000 - 114,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

transfer, hotel)

Monthly Performance Bonus

2 Extra Salaries Per Year (13th and 14

Job summary

Mercier Consultancy Group is seeking a Spanish-speaking Customer Service representative for a prestigious automotive brand, based in Greece with remote work options. You will support customers across the vehicle ownership lifecycle, handle inquiries via phone, email, and chat, and collaborate with international teams to ensure premium service quality.

The role requires native or fluent Spanish, an EU passport, and a strong interest in automotive customer care, coupled with excellent

Qualifications

• Native or fluent Spanish (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the automotive sector or previous experience in automotive customer care.
• Excellent communication skills with a passion for delivering premium service.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Comfortable with remote working solutions within Greece.

Responsibilities

• Act as the primary point of contact for customers of a prestigious global automotive brand.
• Provide expert guidance regarding vehicle specifications, maintenance schedules, and dealership services.
• Resolve technical inquiries and troubleshoot service-related issues with high-level professional communication.
• Manage communication via telephone, email, and chat, maintaining the premium standard associated with the automotive industry.
• Support customers throughout the vehicle ownership lifecycle, ensuring total satisfaction.
• Collaborate with international teams to optimize service delivery and brand loyalty.
• Maintain accurate records of customer interactions within the specialized automotive CRM database.

Skills

Spanish fluent

EU passport

Automotive interest

Communication skills

Attention to detail

Remote work Greece

Job description

Mercier Consultancy Group is seeking a Spanish-speaking Customer Service representative for a prestigious automotive brand, based in Greece with remote work options. You will support customers across the vehicle ownership lifecycle, handle inquiries via phone, email, and chat, and collaborate with international teams to ensure premium service quality.

The role requires native or fluent Spanish, an EU passport, and a strong interest in automotive customer care, coupled with excellent