Remote Senior IT Asset & ServiceNow Specialist

Sii Poland; Bydgoszcz; Remote; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Contracts with the biggest brands

Regular integration events and trips

MySii app

Open and accessible management team

Job summary

Sii Poland is seeking a Senior Asset Management Specialist to join our remote team. You will apply ITAM and SAM expertise, optimize OpenIT and ServiceNow usage, and drive accurate data management and reporting.

You will collaborate with technical and non-technical stakeholders to deliver improved IT service operations. In this role you will maintain CMDB, ensure ITIL-aligned processes, and mentor junior staff on ServiceNow and related tools.

Qualifications

• Minimum 5 years of experience in ServiceNow administration.
• Practical experience with the OpenIT platform.
• Strong understanding of IT Asset Management (ITAM) and Software Asset Management (SAM).
• Good knowledge of IT hardware, software, applications, and licensing.
• Experience with data analysis, reporting, and data quality management.
• Excellent communication skills to interact with technical and non-technical stakeholders.
• Strong attention to detail and ability to manage large volumes of data.
• Familiarity with ITIL principles and configuration management concepts.
• Ability to communicate effectively in English in an international environment.
• Knowledge of process automation and reporting tools (nice to have).
• Experience with SAM Pro (nice to have).

Responsibilities

• Managing and optimizing the OpenIT platform and ServiceNow functionalities
• Implementing and maintaining IT Asset Management (ITAM) and Software Asset Management (SAM) processes
• Conducting data analysis and reporting to ensure data quality and integrity
• Collaborating with stakeholders to gather requirements and provide technical support
• Ensuring compliance with ITIL principles and best practices
• Overseeing configuration management processes and maintaining the CMDB
• Automating processes and improving reporting tools to enhance operational efficiency
• Training and mentoring junior staff on ServiceNow and related tools

Skills

ServiceNow administration

IT Asset Management (ITAM)

Software Asset Management (SAM)

Data analysis

Stakeholder communication

ITIL knowledge

Tools

OpenIT platform

ServiceNow

SAM Pro

Job description

Sii Poland is seeking a Senior Asset Management Specialist to join our remote team. You will apply ITAM and SAM expertise, optimize OpenIT and ServiceNow usage, and drive accurate data management and reporting.

You will collaborate with technical and non-technical stakeholders to deliver improved IT service operations. In this role you will maintain CMDB, ensure ITIL-aligned processes, and mentor junior staff on ServiceNow and related tools.