Remote IT Asset & SAM Specialist: Lead & Optimize

Sii Poland; Warszawa; Remote; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Great Place to Work

Profit sharing

Medical care

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Job summary

Sii Poland is seeking a Senior Asset Management Specialist to join our remote team. You will optimize ITAM/SAM processes using ServiceNow and OpenIT, collaborating with technical and non-technical stakeholders to ensure accurate data management and effective reporting.

Lead OpenIT and ServiceNow configurations, maintain the CMDB, and mentor junior staff. Strong English communication in an international environment is required.

Qualifications

• Minimum 5 years of experience in ServiceNow administration.
• Practical experience with the OpenIT platform.
• Strong understanding of IT Asset Management (ITAM) and Software Asset Management (SAM).
• Good knowledge of IT hardware, software, applications, and licensing.
• Experience with data analysis, reporting, and data quality management.
• Excellent communication skills to interact with technical and non-technical stakeholders.
• Strong attention to detail and ability to manage large volumes of data.
• Familiarity with ITIL principles and configuration management concepts.
• Ability to communicate effectively in English in an international environment.

Responsibilities

• Managing and optimizing the OpenIT platform and ServiceNow functionalities.
• Implementing and maintaining IT Asset Management (ITAM) and Software Asset Management (SAM) processes.
• Conducting data analysis and reporting to ensure data quality and integrity.
• Collaborating with stakeholders to gather requirements and provide technical support.
• Ensuring compliance with ITIL principles and best practices.
• Overseeing configuration management processes and maintaining the CMDB.
• Automating processes and improving reporting tools to enhance operational efficiency.
• Training and mentoring junior staff on ServiceNow and related tools.

Skills

ServiceNow administration

OpenIT platform

IT Asset Management (ITAM)

Software Asset Management (SAM)

Data analysis

Reporting

Stakeholder communication

Tools

ServiceNow

OpenIT

Job description

Sii Poland is seeking a Senior Asset Management Specialist to join our remote team. You will optimize ITAM/SAM processes using ServiceNow and OpenIT, collaborating with technical and non-technical stakeholders to ensure accurate data management and effective reporting.

Lead OpenIT and ServiceNow configurations, maintain the CMDB, and mentor junior staff. Strong English communication in an international environment is required.