Remote Property Compliance Administrator

Jobgether; Polska; Remote; PLN 73,000 - 109,000; Part time

Benefits offered by this job

Fully remote working

Weekly payments

Professional upskilling

International community

Contracted hours

Contact with UK markets

Career growth opportunities

Structured working hours

Practical customer service exposure

Job summary

Jobgether is seeking a Customer Service Administrator based in Poland to provide essential administrative and customer support for property compliance operations. You will coordinate health and safety inspections, manage communications with tenants, landlords, and service providers, and schedule appointments to ensure timely inspections.

You will handle inbound/outbound calls, maintain accurate records, and follow up on inquiries, while working remotely with an international team.

Qualifications

• Previous experience in customer service, call handling, appointment scheduling, virtual assistance, or administrative support.
• Excellent written and spoken English communication with a professional telephone manner.
• Strong numerical and mathematical skills for scheduling information.
• Fast and accurate typing, ideally 60–70 WPM.
• Attention to detail and capability to maintain accurate records.
• Organizational, multitasking, and time-management skills.
• Ability to work independently and meet deadlines.
• Familiarity with online booking systems and administrative tools.
• Knowledge of UK rental property regulations is advantageous.
• Comfortable working remotely with international teams.
• Availability to work 40 hours per week, Monday to Friday, UK time.
• Willingness to work as an independent contractor.

Responsibilities

• Make outbound calls to tenants to coordinate property health and safety inspections.
• Handle inbound calls from tenants and customers about inspections, appointments, and services.
• Follow scripts and maintain professional telephone manners.
• Coordinate inspection appointments among tenants, landlords, and service providers.
• Respond to inquiries about inspections, property access, and compliance procedures.
• Maintain accurate records of customer interactions and bookings.
• Follow up on missed appointments and reschedule as needed.
• Book inspection jobs and service appointments via telephone and online platforms.
• Manage tenant communications for property health and safety compliance.
• Support peak demand periods, especially August–March.
• Collaborate with the customer support and administrative team.
• Contribute to efficient service delivery as the business expands.
• Complete tasks according to service standards, deadlines, and procedures.

Skills

Customer service

Call handling

Appointment scheduling

Virtual assistance

Administrative support

English communication

Typing speed

Time management

Record keeping

Remote collaboration

Tools

Online booking platforms

Job description

Jobgether is seeking a Customer Service Administrator based in Poland to provide essential administrative and customer support for property compliance operations. You will coordinate health and safety inspections, manage communications with tenants, landlords, and service providers, and schedule appointments to ensure timely inspections.

You will handle inbound/outbound calls, maintain accurate records, and follow up on inquiries, while working remotely with an international team.