Remote Payments Analyst: Client Solutions & Revenue Growth

Ness Solution; Warszawa; Remote; PLN 111,600 - 133,920; Full time

Benefits offered by this job

Multisport card

Private medical care

Professional development opportunities

Job summary

A leading solutions provider in Poland is seeking an Analyst to serve as a key contact for business clients in the payments industry. Responsibilities include building long-term client relationships, gathering business requirements, and providing technical support. Candidates should have 1.5 - 2 years of experience, a Master's degree in IT, and advanced English proficiency. The position offers remote work and benefits such as a Multisport card and private medical care.

Qualifications

• 1.5 - 2 years of experience in analysis and business requirements gathering.
• On-call support required for issue resolution.
• Experience with API and knowledge of finance is a plus.

Responsibilities

• Build and maintain long-term client relationships.
• Identify business requirements and recommend effective solutions.
• Convert business needs into technical specifications.
• Support clients in maintaining system documentation.
• Participate in code release management for operational stability.
• Monitor Service Desk SLAs and provide first-line support.

Skills

Business analysis

Problem-solving

Advanced Excel

SQL

API knowledge

Real-time communication

English proficiency (C1)

Education

Master's degree in Information Technology or related field

Job description

A leading solutions provider in Poland is seeking an Analyst to serve as a key contact for business clients in the payments industry. Responsibilities include building long-term client relationships, gathering business requirements, and providing technical support. Candidates should have 1.5 - 2 years of experience, a Master's degree in IT, and advanced English proficiency. The position offers remote work and benefits such as a Multisport card and private medical care.