Remote Inside Sales & Customer Success Manager — IL

Five Star Bath Solutions of Wilmette; Poland; Remote; PLN 132,375 - 226,929; Full time

Benefits offered by this job

Paid time off

Health insurance

Profit sharing

Industry-Leading Brand

Career growth opportunities

Supportive team environment

Consistent work & reliable pay

Pride in your work

Job summary

Five Star Bath Solutions is seeking a proactive Inside Sales and Customer Success Manager for a fully remote role across the US. You will handle outbound calls to warm leads, confirm appointments, manage calendars, and deliver top-notch client support.

In this position you will collaborate with sales and operations teams to ensure smooth communication, drive customer satisfaction, and contribute to business growth. A performance-based bonus is available with base compensation and job stability.

Qualifications

• Strong verbal and written communication is essential.
• Ability to build rapport quickly with clients and colleagues.
• Self-driven with the ability to manage multiple tasks effectively.
• Excellent time management and organizational skills.
• Experience in customer service, account management, or related field preferred.
• Proficiency with CRM software and related tools is required.

Responsibilities

• Make high-volume outbound calls to warm leads.
• Confirm existing appointments via calls, emails, or other channels.
• Maintain accurate records of client interactions in the database.
• Manage the calendar and resolve scheduling issues promptly.
• Collaborate with sales and operations to ensure seamless communication and client satisfaction.
• Identify opportunities to improve the customer experience and provide process feedback.

Skills

Communication skills

Interpersonal skills

Self-motivated

Organizational skills

CRM proficiency

Customer service experience

Job description

Five Star Bath Solutions is seeking a proactive Inside Sales and Customer Success Manager for a fully remote role across the US. You will handle outbound calls to warm leads, confirm appointments, manage calendars, and deliver top-notch client support.

In this position you will collaborate with sales and operations teams to ensure smooth communication, drive customer satisfaction, and contribute to business growth. A performance-based bonus is available with base compensation and job stability.