Remote HR Admin & Help Desk Specialist

Work Life Group; Warszawa; Remote; PLN 42,000 - 66,000; Full time

Job summary

Work Life Group represents a multinational HR team seeking an experienced administrative assistant to support HR services in a fully remote role. You will handle a high-volume HR help desk, manage records in HR systems and SharePoint, and contribute to smooth employee lifecycle processes while maintaining service excellence.

The role requires at least two years of administrative experience, strong MS Office skills, and familiarity with HR systems such as Oracle EBS or Taleo.

Qualifications

• Two years of administrative work in a large organisation, ideally HR.
• Proficient in MS Office: Excel, Outlook, PowerPoint and Word.
• Solid SharePoint experience.
• Hands-on use of HR systems such as Oracle EBS, Taleo or a similar ATS, and HR ticketing tools.
• Experience in an HR help desk environment; strong interpersonal and organisational skills.

Responsibilities

• Handle the administrative steps of the employee lifecycle across four locations.
• Work through a high-volume HR help desk queue with a service-minded approach.
• Draft and publish clear information for staff about HR services.
• Keep records and requests moving in HR systems and on SharePoint.
• Suggest practical improvements to office procedures and resource use.

Skills

HR administration

Customer service

Organizational skills

Initiative

Tools

SharePoint

Oracle EBS

Taleo

MS Office

HR ticketing tools

Job description

Work Life Group represents a multinational HR team seeking an experienced administrative assistant to support HR services in a fully remote role. You will handle a high-volume HR help desk, manage records in HR systems and SharePoint, and contribute to smooth employee lifecycle processes while maintaining service excellence.

The role requires at least two years of administrative experience, strong MS Office skills, and familiarity with HR systems such as Oracle EBS or Taleo.