Remote Delivery Lead: Merchant Onboarding & API

your Jared; Poland; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Flexible work hours

Work from home options

Internal growth opportunities

International environment

Active social calendar

Job summary

Avarda is seeking a Delivery Specialist to own merchant implementations from planning to go-live for merchants across the Nordics, bridging product, IT, development, operations, and commercial teams. You will oversee several onboarding projects simultaneously and ensure a high-quality implementation experience.

The Senior level adds ownership of the most strategic merchant implementations, acts as escalation point for delivery challenges, and mentors colleagues to shape team processes.

Qualifications

• 2+ years (Delivery Specialist) or 5+ years (Senior Delivery Specialist) in implementation, delivery management, or similar roles.
• Experience coordinating cross-functional teams and managing customer-facing technology implementations.
• Able to translate technical concepts into business value and manage API integrations.

Responsibilities

• Lead end-to-end merchant onboarding and implementation projects.
• Manage multiple merchant implementations simultaneously with high quality and delivery predictability.
• Act as the main delivery partner for merchants ensuring smooth communication and experience.
• Coordinate collaboration between merchants and internal teams across Product, IT, Development, Operations, and Commercial.
• Support API integrations, troubleshooting, testing, and release coordination.
• Translate merchant requirements into actionable tasks for technical and operational teams.
• Proactively manage delivery risks, dependencies, and blockers for timely delivery.
• Ensure smooth transition from implementation to ongoing service management and support growth.
• Contribute to improving processes, tools, and documentation based on merchant feedback.

Skills

Cross-functional coordination

APIs

Stakeholder management

English fluency

Project ownership

Business/Tech background

Education

Bachelor's degree in Business/Tech

Tools

Jira

Confluence

Job description

Avarda is seeking a Delivery Specialist to own merchant implementations from planning to go-live for merchants across the Nordics, bridging product, IT, development, operations, and commercial teams. You will oversee several onboarding projects simultaneously and ensure a high-quality implementation experience.

The Senior level adds ownership of the most strategic merchant implementations, acts as escalation point for delivery challenges, and mentors colleagues to shape team processes.