Merchant Onboarding Specialist – Seamless Onboarding

DAFTCODE; Warszawa; On-site; PLN 55,000 - 90,000; Full time

Benefits offered by this job

Promotion opportunities

Education platforms access

Foreign language classes

Job summary

Daftcode, a technology group based in Warsaw, is seeking a Merchant Onboarding Specialist to own the merchant journey end-to-end—from documentation review to account setup and risk mitigation. You will bridge merchants with Sales, Tech and Product teams to ensure a compliant, smooth experience.

This role welcomes junior and regular candidates, including final-year students who can start part-time and move to full-time after graduation.

Qualifications

• English at C1 and Polish at B2 level.
• Proactive problem-solver with sharp attention to detail.
• Ability to thrive in a fast-paced, growing company.

Responsibilities

• Own the client onboarding process from start to finish, including documentation review and account setup.
• Ensure compliant merchant onboarding and data integrity in company systems.
• Collaborate with Sales, Tech and Product to deliver a seamless customer experience.
• Prepare and adjust contracts for merchants and maintain documentation.
• Manage multiple priorities with strong time management.

Skills

Onboarding

Customer focus

Analytical skills

Time management

Independent work

Team collaboration

Job description

Daftcode, a technology group based in Warsaw, is seeking a Merchant Onboarding Specialist to own the merchant journey end-to-end—from documentation review to account setup and risk mitigation. You will bridge merchants with Sales, Tech and Product teams to ensure a compliant, smooth experience.

This role welcomes junior and regular candidates, including final-year students who can start part-time and move to full-time after graduation.