Remote: Customer Operations & Pre-Sales Enablement Lead

LeoLabs, Inc.; Poland; Remote; PLN 319,308 - 450,788; Full time

Benefits offered by this job

Flexible remote/hybrid opportunities

Unlimited paid time off

Comprehensive health coverage

Job summary

LeoLabs, Inc. seeks a Customer Operations & Pre-Sales Enablement Manager to support customer success across the APAC region. This remote role emphasizes strategic engagement and operational support, requiring over 10 years of experience in military or complex technical environments. Responsibilities include leading onboarding and translating mission needs into operational workflows.

The position offers flexible remote/hybrid opportunities, competitive salary, and unlimited paid time off.

Qualifications

• 10+ years in military operations, defense, or complex technical environments.
• Experience supporting government or enterprise stakeholders.
• Strong operational planning and execution skills.

Responsibilities

• Partner with Sales for customer discovery and solution frameworks.
• Lead onboarding, training, and operational readiness programs.
• Work with Product and Engineering teams to meet customer requirements.

Skills

Military operations

Customer-facing roles

Operational planning

Business development

Job description

LeoLabs, Inc. seeks a Customer Operations & Pre-Sales Enablement Manager to support customer success across the APAC region. This remote role emphasizes strategic engagement and operational support, requiring over 10 years of experience in military or complex technical environments. Responsibilities include leading onboarding and translating mission needs into operational workflows.

The position offers flexible remote/hybrid opportunities, competitive salary, and unlimited paid time off.