Remote Collections Specialist (6-Month Contract)

Kyriba; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Kyriba in Warsaw is seeking a Collections Analyst to monitor and contact clients on the Open Aging report, resolve issues to remove blockers, and maintain a productive rapport with staff, management, and clients. The role is a 6-month contract with no direct reports and potential remote work.

The candidate will perform invoicing research, cash posting, and follow-ups, while contributing to process improvements. Strong English, detail orientation, and teamwork are essential.

Qualifications

• 2+ years of collections experience
• Experience with ERP systems (NetSuite) and CRM (Salesforce)
• Strong written and verbal communication
• Ability to work independently (potential remote)
• English fluency required

Responsibilities

• Research and resolve invoicing questions to completion
• Post cash and back-up; train as needed
• Establish efficient follow-up system for clients
• Customer portal setup and invoice load
• Assist with process improvement initiatives
• Understand VAT requirements
• Participate in internal/customer meetings
• Coordinate with internal teams and customers to release payment
• Prompt replies to internal/external emails
• OTC team backup when needed

Skills

Collections

Cross-functional teamwork

Attention to detail

Strong communication

Independent work

English fluency

Tools

NetSuite

Salesforce

Job description

Kyriba in Warsaw is seeking a Collections Analyst to monitor and contact clients on the Open Aging report, resolve issues to remove blockers, and maintain a productive rapport with staff, management, and clients. The role is a 6-month contract with no direct reports and potential remote work.

The candidate will perform invoicing research, cash posting, and follow-ups, while contributing to process improvements. Strong English, detail orientation, and teamwork are essential.