Remote Broadcast Support Engineer (Tier 2)

Evertz; Warszawa; On-site; PLN 100,000 - 130,000; Full time

Job summary

Evertz is seeking a Broadcast Support Engineer in Warsaw, Poland. This role emphasizes technical support, requiring a professional with at least 2 years of experience and a college diploma in a related field.

The candidate should demonstrate strong analytical skills, excellent communication abilities, and a commitment to delivering exceptional customer service. The position starts as remote but will transition to a hybrid model in 1-2 years, offering opportunities for continuous learning and collaboration across teams.

Qualifications

• At least 2 years of experience in technical or customer support roles.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Respond and provide expert technical direction to customers regarding operational issues.
• Regularly assess customer applications and troubleshoot issues.
• Develop tools by authoring customer guides and providing detailed information.

Skills

Problem-solving attitude

Analytical skills

Communication skills

Customer service orientation

Education

College diploma in computer science or engineering

Tools

Linux

Python

JavaScript

Job description

Evertz is seeking a Broadcast Support Engineer in Warsaw, Poland. This role emphasizes technical support, requiring a professional with at least 2 years of experience and a college diploma in a related field.

The candidate should demonstrate strong analytical skills, excellent communication abilities, and a commitment to delivering exceptional customer service. The position starts as remote but will transition to a hybrid model in 1-2 years, offering opportunities for continuous learning and collaboration across teams.