Remote Benefits Administration Specialist

Marsh McLennan; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Job summary

Mercer in Warsaw is seeking a Benefits Administration Specialist to support country-specific deliverables for large multinational Global Benefits Management clients. The role collaborates with GBM, Retirement and Darwin teams to improve processes and deliver accurate administration.

The position focuses on monitoring performance, evaluating systems, and ensuring timely policy administration in line with local requirements. Remote/global teamwork is emphasized.

Qualifications

• BA/BS degree required.
• Effective time and project management skills.
• Strong Microsoft Excel, Word, and PowerPoint skills.
• Strong problem-solving and analytical skills.
• 1+ years in HR administration (Healthcare & Group Benefits) preferred.
• Superior communication and listening skills.
• Ability to work within a remote and global team environment.
• Highly organized with the ability to prioritize and deliver workloads.

Responsibilities

• Assist in monitoring local country performance and support issue resolution by maintaining the issue-resolution tracker.
• Support evaluation of systems, tools, and processes and provide recommendations for updates and improvements.
• Ensure effective communication and collaboration with extended teams to meet client needs.
• Research country requirements, maintain administration delivery accuracy, and track defects through resolution.
• Provide administration and analytical support to consultants to ensure policies are administered accurately and timely.
• Maintain accurate, up-to-date records of activities in accordance with agreed standards and procedures.

Skills

Excel

Word

PowerPoint

Time management

Project management

Analytical thinking

Communication skills

Remote collaboration

Organizational skills

Education

BA/BS degree

Job description

Mercer in Warsaw is seeking a Benefits Administration Specialist to support country-specific deliverables for large multinational Global Benefits Management clients. The role collaborates with GBM, Retirement and Darwin teams to improve processes and deliver accurate administration.

The position focuses on monitoring performance, evaluating systems, and ensuring timely policy administration in line with local requirements. Remote/global teamwork is emphasized.