Remote AI Agent Engineer: Scale Smart Troubleshooting

AgileEngine, LLC.; Województwo pomorskie; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Growth without limits

Competitive compensation

Flexibility - remote work

Meaningful, modern projects

Collaborative culture

Well-being & support

Job summary

AgileEngine, LLC. is seeking an Agentic AI Engineer to join our ServiceNow Discovery Engineering squad, focusing on AI architecture for automating complex troubleshooting.

You will design and build AI agents that analyze discovery logs, results, errors, and failed discoveries at scale, working with a ServiceNow domain expert to power AI models. You will integrate Gen AI APIs (OpenAI, Anthropic), implement RAG strategies, and build data-processing pipelines and APIs to feed telemetry into the AI

Qualifications

• Advanced Python development and REST API design experience.
• Experience integrating Gen AI APIs (OpenAI, Anthropic) with RAG and vector databases.
• Strong SDLC experience and modern toolchains (GitHub, Jenkins, CI/CD, automated testing, security scanning).

Responsibilities

• Design and build AI agents that continuously analyze Discovery logs, execution results, errors, and failed discoveries at scale.
• Develop agents capable of classifying and correlating failures, performing troubleshooting, identifying probable root causes, and recommending corrective actions.
• Build capabilities for agents to analyze and recommend or generate corrections to probes and patterns, ensuring appropriate testing and guardrails are in place before production changes.
• Create and manage the data-processing pipelines and API integrations required to feed telemetry from monitoring platforms into the AI ecosystem.

Skills

Python

REST API

Gen AI APIs

OpenAI

Anthropic

RAG

Vector databases

Git/GitHub

Jenkins

CI/CD

Automated testing

Code quality & security scanning

Release management

Deployment automation

Tools

GitHub

Jenkins

CI/CD tooling

Job description

AgileEngine, LLC. is seeking an Agentic AI Engineer to join our ServiceNow Discovery Engineering squad, focusing on AI architecture for automating complex troubleshooting.

You will design and build AI agents that analyze discovery logs, results, errors, and failed discoveries at scale, working with a ServiceNow domain expert to power AI models. You will integrate Gen AI APIs (OpenAI, Anthropic), implement RAG strategies, and build data-processing pipelines and APIs to feed telemetry into the AI