Regional Logistic Coordinator (m/w/d)

Tiens; Warszawa; On-site; Confidential; Full time

Benefits offered by this job

Career path in regional leadership

International culture

Team events

Growth opportunities

Job summary

TIENS Group is seeking a Logistics Coordinator in Warsaw to support end-to-end import/export operations and documentation. You will coordinate with 3PLs, brokers, and freight providers to ensure on-time deliveries and compliance with international trade rules.

The ideal candidate has 3–5 years in logistics, strong negotiation and communication skills, and proficiency in MS Office and ERP/WMS systems. Fluency in Polish and English is required, with German an advantage.

Qualifications

• Degree in Logistics, Supply Chain Management, International Trade, or related field.
• 3–5 years of hands-on import/export experience, preferably in international company.
• Experience with 3PL/4PL warehousing models and WMS.

Responsibilities

• Coordinate end-to-end import/export operations, including customs clearance and documentation.
• Coordinate daily operations with 3PLs, warehouses, and freight forwarders for timely deliveries.
• Prepare and review import/export documentation per regulations and local laws.
• Support freight bookings and relationships with logistics providers.
• Monitor shipments and resolve issues to minimize delays.
• Coordinate inbound and outbound shipments to support inventory accuracy.
• Collaborate with Finance, Sales, Customer Service, and Operations teams to ensure order fulfillment.

Skills

Logistics coordination

Negotiation

Communication

Problem solving

MS Office

ERP systems

English language

Polish language

Education

Degree in Logistics

Tools

WMS

ERP systems

APIs

Job description

The TIENS Group Co., Ltd. is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education & training, e-commerce and finance investment, etc. With its business reaching over 224 countries, TIENS Group has set up branches in 119 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

Tasks

• Support the Logistics Manager in coordinating end-to-end import and export operations, including customs clearance, shipping documentation, transport arrangements, and duties & taxes administration.
• Coordinate daily operations with third-party warehouses, freight forwarders, customs brokers, and transportation providers to ensure timely and accurate deliveries.
• Prepare, review, and maintain import/export documentation in compliance with international trade regulations and local legal requirements.
• Assist in coordinating freight bookings and maintaining effective relationships with logistics service providers to support cost-effective and efficient transportation.
• Monitor shipment status, proactively follow up on delivery schedules, and resolve logistics issues to minimize delays and operational disruptions.
• Coordinate inbound and outbound shipments to support inventory accuracy and warehouse operations.
• Work closely with Finance, Sales, Customer Service, and Operations teams to ensure smooth order fulfillment and timely issue resolution.
• Support the monitoring of logistics costs, freight charges, customs duties, taxes, returns, and related expenses, and assist in preparing regular logistics reports and KPI analyses.
• Coordinate with regional and local teams to ensure efficient cross-border logistics operations and compliance with company policies and legal requirements.
• Support the implementation of logistics improvement projects, process optimization initiatives, and regional supply chain activities.
• Maintain accurate logistics records and documentation to ensure audit readiness and regulatory compliance.
• Perform other logistics and supply chain coordination tasks as assigned by the Logistics Manager.

Requirements

• Degree in Logistics, Supply Chain Management, International Trade, or related field.
• 3-5 years of hands-on experience in import/export operations, preferably in an international company.Experience with 3PL/4PL warehousing models and warehouse management systems (WMS).
• Experience with B2C deliveries, courier operations, and system/API integrations.
• Proven experience in operations and system improvement, and new solution implementation.
• Solid knowledge of customs procedures, Incoterms, and international shipping practices.
• Strong negotiation, communication, and problem-solving skills.
• Proficiency in MS Office and ERP/logistics systems.
• Fluent Polish and good command of English required; German is an advantage.

Benefits

• Opportunity to scale a unique S2B2C model across Europe
• Career path into regional leadership or global digital strategy roles
• Warm and international culture based on respect, collaboration and giving your ideas a spotlight!
• Interactive activities: team-building, company parties and events