Regional Logistic Coordinator (m/w/d)

Join; Warszawa; On-site; PLN 300,000 - 380,000; Full time

Benefits offered by this job

European expansion

Leadership paths

Collaborative culture

Team events

Job summary

TIENS Group is seeking a Logistics Coordinator to support end-to-end import/export operations across Europe. You will manage customs, documentation, and coordination with warehouses, freight forwarders, and brokers to ensure timely deliveries.

You will work with Finance, Sales and Operations to resolve issues, monitor costs, and drive process improvements in a dynamic, international environment.

Qualifications

• Bachelor degree in Logistics, Supply Chain, International Trade or related field.
• 3–5 years hands-on import/export operations experience, preferably international.
• Experience with 3PL/4PL warehousing and WMS.
• Polish fluency with good English; German a plus.

Responsibilities

• Coordinate end-to-end import/export operations, including customs clearance and shipping docs.
• Liaise with 3PLs, freight forwarders, brokers, and providers for timely deliveries.
• Maintain import/export documentation per regulations and local laws.
• Support freight bookings and cost-efficient transportation.
• Monitor shipments and resolve delays to minimize disruptions.
• Coordinate inbound/outbound shipments for inventory accuracy.
• Collaborate with Finance, Sales, Customer Service and Operations for orders.
• Track logistics costs and prepare regular KPI reports.
• Ensure cross-border compliance and regional logistics activities.
• Assist in logistics improvement projects and process optimization.
• Maintain audit-ready logistics records.

Skills

Logistics coordination

Import/Export operations

Warehouse operations

3PL/4PL warehousing

ERP/WMS systems

Incoterms knowledge

Negotiation

MS Office

Polish language

English communication

Education

Degree in Logistics / Supply Chain / International Trade

Tools

WMS

ERP systems

API integrations

Job description

The TIENS Group Co., Ltd. is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education & training, e-commerce and finance investment, etc. With its business reaching over 224 countries, TIENS Group has set up branches in 119 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

Tasks

• Support the Logistics Manager in coordinating end-to-end import and export operations, including customs clearance, shipping documentation, transport arrangements, and duties & taxes administration.
• Coordinate daily operations with third-party warehouses, freight forwarders, customs brokers, and transportation providers to ensure timely and accurate deliveries.
• Prepare, review, and maintain import/export documentation in compliance with international trade regulations and local legal requirements.
• Assist in coordinating freight bookings and maintaining effective relationships with logistics service providers to support cost-effective and efficient transportation.
• Monitor shipment status, proactively follow up on delivery schedules, and resolve logistics issues to minimize delays and operational disruptions.
• Coordinate inbound and outbound shipments to support inventory accuracy and warehouse operations.
• Work closely with Finance, Sales, Customer Service, and Operations teams to ensure smooth order fulfillment and timely issue resolution.
• Support the monitoring of logistics costs, freight charges, customs duties, taxes, returns, and related expenses, and assist in preparing regular logistics reports and KPI analyses.
• Coordinate with regional and local teams to ensure efficient cross-border logistics operations and compliance with company policies and legal requirements.
• Support the implementation of logistics improvement projects, process optimization initiatives, and regional supply chain activities.
• Maintain accurate logistics records and documentation to ensure audit readiness and regulatory compliance.
• Perform other logistics and supply chain coordination tasks as assigned by the Logistics Manager.

Requirements

• Degree in Logistics, Supply Chain Management, International Trade, or related field.
• 3-5 years of hands-on experience in import/export operations, preferably in an international company. Experience with 3PL/4PL warehousing models and warehouse management systems (WMS).
• Experience with B2C deliveries, courier operations, and system/API integrations.
• Proven experience in operations and system improvement, and new solution implementation.
• Solid knowledge of customs procedures, Incoterms, and international shipping practices.
• Strong negotiation, communication, and problem-solving skills.
• Proficiency in MS Office and ERP/logistics systems.
• Fluent Polish and good command of English required; German is an advantage.

Benefits

• Opportunity to scale a unique S2B2C model across Europe
• Career path into regional leadership or global digital strategy roles
• Warm and international culture based on respect, collaboration and giving your ideas a spotlight!
• Interactive activities: team-building, company parties and events