Quality Assurance SME – Trusts & Funds

Instant Impact; Kraków; On-site; PLN 200,000 - 320,000; Full time

Job summary

Instant Impact represents a leading global Financial Services firm in Kraków, seeking a Subject Matter Expert, Quality Assurance to join the Compliance team. You will act as a trusted technical authority ensuring AML/KYC standards are consistently applied across client onboarding, periodic reviews and trigger-event reviews.

You will collaborate with Compliance, operations and business stakeholders to share expert guidance, improve QA methodologies, and drive quality improvements across a global

Qualifications

• Experience applying AML, KYC, and financial crime regulations in regulated financial services.
• Experience with client onboarding, periodic reviews and trigger-event reviews.
• Experience in Compliance Quality Assurance or similar oversight.
• Ability to interpret regulatory requirements into practical operational guidance.
• Strong analytical skills with attention to detail and clear English communication.

Responsibilities

• Lead risk-based QA reviews of onboarding, periodic reviews, and trigger-event KYC files.
• Act as a technical escalation point interpreting AML/KYC regs, policies and procedures.
• Deliver evidence-based feedback to Compliance Analysts and stakeholders.
• Drive calibration to ensure consistency in quality standards and outcomes.
• Identify recurring errors, emerging risks, and propose improvements.
• Develop and enhance QA methodologies, templates, and guidance materials.
• Produce quality insights and management information on risks and trends.
• Collaborate with Compliance and operations to resolve challenges and implement improvements.
• Design and deliver technical training and knowledge-sharing initiatives.
• Support regulatory inspections and internal reviews with technical analysis.

Skills

AML/KYC regs

Financial crime

Client onboarding

QA/QC

Root cause analysis

Stakeholder coaching

Regulatory interpretation

Attention to detail

Job description

We are currently representing a leading global Financial Services firm in the appointment of high-calibre professionals as part of a period of strategic growth and investment.

Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long-term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint.

Our client is looking for a Subject Matter Expert, Quality Assurance to join the Compliance team in Kraków. This is an opportunity to become a trusted technical authority, helping to ensure the consistent application of AML/KYC standards across client onboarding, periodic reviews and trigger-event reviews while driving quality improvements across a global business.

In this role, you'll work closely with Compliance, operational, and business stakeholders, providing expert guidance on complex cases, identifying emerging risk themes, and helping to enhance quality frameworks, methodologies, and team capability.

Key Responsibilities

• Lead risk-based QA reviews of complex and higher-risk client onboarding, periodic review, and trigger-event KYC files.
• Act as a technical escalation point, providing expert interpretation of AML/KYC regulations, policies, and procedures.
• Deliver clear, evidence-based feedback and guidance to Compliance Analysts and key business stakeholders.
• Drive calibration activities to ensure consistency in quality standards, judgement, and outcomes.
• Identify recurring errors, emerging risks, and control weaknesses, recommending practical solutions and improvements.
• Support the development and enhancement of QA methodologies, procedures, templates, and guidance materials.
• Produce quality insights and management information, highlighting key trends, risks, and improvement opportunities.
• Partner with Compliance and operational teams to resolve complex challenges and implement sustainable improvements.
• Design and deliver technical training, coaching, and knowledge-sharing initiatives.
• Support regulatory inspections, audits, and internal reviews through technical expertise and analysis.

Skills, Knowledge and Expertise

• Strong technical knowledge of trusts and funds within the Cayman Islands, BVI and/or Bermuda jurisdictions.
• Extensive practical experience applying AML, KYC, and financial crime regulations within a regulated financial services environment.
• Strong experience across client onboarding, periodic reviews, and trigger-event reviews, including complex structures and higher-risk relationships.
• Previous experience within Compliance Quality Assurance, Quality Control, Financial Crime Compliance or a similar oversight function.
• Proven ability to interpret regulatory requirements and translate them into practical operational guidance.
• Experience conducting root-cause analysis, identifying thematic issues, and driving continuous improvement initiatives.
• A track record of coaching colleagues, influencing stakeholders, and sharing technical expertise.
• Strong analytical skills with excellent judgement and attention to detail.
• Business-level proficiency in written and spoken English, with the confidence to challenge constructively and influence outcomes.